Freight Forwarding – Account Manager

White Recruitment Construction; Altrincham; On-site; GBP 30,000 - 35,000; Full time

Job summary

A logistics recruitment firm is seeking a Freight Forwarding Account Manager based in Manchester, UK. The role involves managing shipments across air, ocean, and road, ensuring operational excellence and strong client relationships. Ideal candidates will have a solid background in freight forwarding and a collaborative attitude. This permanent, full-time position offers a competitive salary ranging from £30,000 to £35,000.

Benefits

Opportunity for personal development

Positive working culture

Competitive salary package

Qualifications

• Solid background in freight forwarding required.
• Experience handling the transport cycle for air, ocean, and road.
• Ability to maintain strong client relationships.

Responsibilities

• Manage the full cradle-to-grave shipment cycle.
• Handle quotations, bookings, customs clearance, and delivery.
• Build and maintain strong client relationships.

Skills

Freight forwarding

Customer management

Collaboration

Job description

Freight Forwarding – Account Manager

Location: Manchester, UK

Job Type: Permanent / Full-Time

Salary: £30,000 – £35,000

This is an operations-focused role that combines customer management with end-to-end control of the transport cycle across air, ocean and road.

A fantastic opportunity for someone with a solid background in freight forwarding who thrives in a collaborative, team-oriented environment and is keen to contribute to operational excellence.

Key Responsibilities

• Manage the full cradle-to-grave shipment cycle for imports, exports, and cross-trade.


• Handle quotations, bookings, pre-alerts, customs clearance, delivery, billing, and costing.


• Build and maintain strong relationships with clients, including regular visits and check-in calls.


• Ensure all company SOPs and compliance standards are adhered to.


• Collaborate with suppliers, carriers, and overseas agents to secure competitive rates and efficient solutions.


• Monitor customer activity, identify new opportunities, and take remedial action where required.


• Accurately cost and invoice files, maintaining KPI service standards.


• Provide proactive updates to clients on shipment status.

What’s on Offer?

• Opportunity to join a growing, forward-thinking business.


• Positive and supportive working culture.


• Scope for personal development and progression within the company.


• Competitive salary package (dependent on experience).