Freight Forwarder

TLP; Felixstowe; On-site; GBP 30,000 - 35,000; Full time

Job summary

A family-run freight forwarding company in Felixstowe is seeking an experienced Freight Forwarder to manage shipments and handle customs entries. You will need proven experience in freight forwarding, solid customs knowledge, and expertise in handling food shipments. Key responsibilities include managing logistics from start to finish and submitting IPAFFS notifications. With a healthy sense of humor and calm under pressure, you will contribute to a team known for its impeccable service and attention to detail.

Benefits

Free Parking

Casual Dress

Pension

20 Days holiday + BH

Qualifications

• Proven experience in start‑to‑finish freight forwarding.
• Solid customs knowledge with familiarity of HS codes.
• Experience with IPAFFS and handling food shipments.

Responsibilities

• Manage shipments end‑to‑end, from booking to delivery.
• Handle customs entries confidently.
• Submit IPAFFS notifications accurately.
• Coordinate air, sea, and road freight shipments.
• Maintain documentation meticulously.
• Communicate effectively with all logistics partners.
• Resolve unexpected shipping issues promptly.

Skills

Freight forwarding experience

Customs knowledge

Communication skills

Calm under pressure

Job description

Freight Forwarder -Felixstowe

• Salary £30-£35K
• Free Parking
• Casual Dress
• Pension
• 20 Days holiday + BH

Small family run Freight Forwarders with over 40 years in the business who have been fortunate enough to have such a good reputation that they have never advertised their services are seeking an experienced Freight Forwarder with customs experience to join their small but perfectly Intune company.

Do you thrive in the thrilling world of logistics where timing is everything and paperwork is your love language? Are you fluent in customs regulations, comfortable escorting fragile food products across borders, and able to submit an IPAFFS notification without crying? If phrases like CHED‑D and GB health requirements don’t terrify you, we’re basically soulmates already.

Key Responsibilities

• Manage shipments end‑to‑end, from booking to delivery and all the chaos in between.
• Handle customs entries with the confidence of someone who once read the entire HMRC manual for fun.
• Submit IPAFFS notifications like the true import‑health maestro you are.
• Coordinate air, sea, and road freight—three modes, one hero (that’s you).
• Keep food shipments compliant, temperature‑controlled, and out of detention (the customs type, not school).
• Maintain documentation so immaculate it could be framed in a museum of paperwork excellence.
• Communicate clearly with customers, carriers, warehouses, and anyone else bravely involved in logistics.
• Solve unexpected problems like “Why is this shipment on hold?” or “Who forgot the CHED?” without losing your cool.

What You Bring

• Proven experience in start‑to‑finish freight forwarding.
• Solid customs knowledge—bonus points if you know your HS codes better than your relatives’ birthdays.
• IPAFFS experience (yes, real experience; yes, the system that crashes sometimes).
• Expertise in handling food shipments: chilled, frozen, ambient, or panic‑inducing.
• A calm attitude, even when someone says, “We need this cleared in an hour.”
• Excellent communication skills and a healthy sense of humour (mandatory).