Freight Coordinator

Pertemps Plymouth; Devon and Torbay; On-site; GBP 30,000 - 38,000; Full time

Job summary

A recruitment agency is seeking a Freight Coordinator in Devon and Torbay to manage shipments and ensure compliance with customs regulations. This role emphasizes strong communication, independence, and teamwork within a supportive office environment. The position offers competitive benefits including free parking, holiday allowances, and life insurance.

Benefits

Free parking

24 days holiday + Bank Holidays

Life insurance (3× annual salary)

Pension with 4% employee / 5% employer contributions

Qualifications

• Proven experience with air/ocean freight consolidations and IATA procedures.
• Strong understanding of customs procedures, including Inward & Outward Processing Reliefs.
• Confident in MS Office (Word, Excel, Outlook).

Responsibilities

• Manage air, ocean, and road shipments from quote to delivery.
• Prepare and check all import/export paperwork and customs documentation.
• Provide top‑notch support and respond to customer queries.

Skills

Experience with air/ocean freight consolidations

Understanding of customs procedures

Confident in MS Office

Experience with ASM/Chief systems

Training in dangerous goods

Job description

Are you ready to be at the heart of a worldwide operation while enjoying the support and camaraderie of a close‑knit office? Our client is looking for a Freight Coordinator to keep goods moving smoothly across air, ocean, and road networks. Every shipment counts, and you'll play a key role in delivering excellence to customers around the globe.

What You’ll Do:

• Manage air, ocean, and road shipments from quote to delivery.
• Prepare and check all import/export paperwork and customs documentation.
• Complete HAWBs, MAWBs, IATA forms, and other shipping documents.
• Provide top‑notch support and respond to customer queries.
• Arrange collections and deliveries with haulage partners.
• Provide competitive freight quotations and negotiate rates with suppliers.
• Process invoices and maintain accurate financial records.
• Keep the office stocked with essential shipping supplies.
• Support your team with any additional tasks to keep operations running smoothly.

Special Focus:

• Ensure pharmaceutical products are stored and transported safely following Good Distribution Practice (GDP).
• Monitor temperature‑sensitive shipments to maintain product integrity.

Skills & Experience:

• Proven experience with air/ocean freight consolidations and IATA procedures.
• Strong understanding of customs procedures, including Inward & Outward Processing Reliefs.
• Confident in MS Office (Word, Excel, Outlook).
• Experience with ASM/Chief systems and NCTS is a bonus.
• Training in dangerous goods or letters of credit is a plus – we can provide training.

Who We’re Looking For:

• A self‑starter who can manage their workload independently.
• Excellent communicator with a customer‑focused mindset.
• A true team player who is flexible to work shifts, overtime, and be on call if needed.

Why You’ll Love This Role:

• Be part of a supportive, family‑feel office while working for a global company.
• Monday to Friday, 9am‑5:30pm (office‑based).
• Free parking.
• 24 days holiday + Bank Holidays.
• Life insurance (3× annual salary).
• Pension with 4% employee / 5% employer contributions.
• Every day is different, fast‑paced, and exciting – no two days are ever the same!

If you’re organised, proactive, and thrive in a fast‑moving environment, this is your chance to join a team that truly values its people while operating on a global scale.

Please APPLY now or contact Chelsea Goodman in the Pertemps Plymouth office for more information.