Freight and Shipping Coordinator

Quest Employment; Luton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A logistics company based in Luton is seeking a Freight and Shipping Coordinator to manage and coordinate daily freight activities. The role involves booking and arranging shipments, managing import/export documentation, and ensuring compliance with regulations. The ideal candidate should have experience in logistics, excellent communication skills, and strong organizational abilities. Benefits include a generous holiday package and annual salary reviews.

Benefits

Generous holiday package

On‑site parking

Annual KPI‑based salary reviews

Opportunity for development

Qualifications

• Experience in freight forwarding, shipping, or a similar logistics role (preferred but not essential).
• Strong organizational and multitasking skills with high attention to detail.
• Ability to work effectively in a fast-paced office environment.

Responsibilities

• Booking and coordinating Air, Ocean, and Road freight shipments.
• Managing import and export documentation and ensuring compliance with regulations.
• Tracking shipments and providing updates internally and to clients.

Skills

Experience in freight forwarding

Knowledge of import/export processes

Strong organisational skills

Excellent communication skills

Job description

Position

Full‑Time

Hours

Monday‑Thursday 09:00–17:00 / Friday 09:00–12:00

Pay

DOE

Location

Luton, LU2 (Office‑based only)

Start Date

5th January

Job Description

We are looking for an organised, proactive, and detail‑oriented Freight and Shipping Coordinator to join our growing logistics team. In this role, you will be responsible for managing and coordinating daily freight activities, including booking Air and Ocean freight shipments, arranging local and international deliveries, and ensuring the timely and accurate flow of goods through the supply chain.

You will work across multiple online freight platforms and liaise closely with carriers, freight networks, customs teams, and internal departments to ensure smooth and compliant movement of all shipments. This is a key operational role requiring excellent communication, strong problem‑solving abilities, and a can‑do attitude.

Key Responsibilities

• Booking and coordinating Air, Ocean, and Road freight shipments.
• Managing import and export documentation and ensuring compliance with regulations.
• Liaising with freight networks, shipping lines, carriers, and third‑party logistics providers.
• Communicating with Customs and Port Health authorities as needed.
• Tracking shipments and providing updates internally and to clients.
• Supporting the wider supply chain team with administrative and operational tasks.
• Resolving any issues or delays to ensure efficient movement of goods.

Ideal Candidate Requirements

• Experience in freight forwarding, shipping, or a similar logistics role (preferred but not essential).
• Knowledge of import/export processes and customs procedures.
• Understanding of supply chain operations and international logistics.
• Strong organisational and multitasking skills with high attention to detail.
• Excellent communication skills and a proactive, positive attitude.
• Ability to work effectively in a fast‑paced office environment.

Benefits

• Generous holiday package.
• On‑site parking.
• Annual KPI‑based salary reviews.
• Opportunity to develop within a supportive, forward‑thinking team.