Freight Account Manager

Right Now Recruitment; Guildford; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

A leading recruitment agency is seeking an Account Manager for a prominent Aviation organization based in London Gatwick. The ideal candidate will manage vendor relationships and negotiate favorable rates with global service providers. This hybrid position offers a salary between £40,000 - £45,000, along with a commission. Successful candidates should have a strong understanding of the freight industry and experience in account management.

Qualifications

• Strong understanding of the freight/cargo industry.
• Experience in key account management and tender processes.
• High-level customer service capabilities.

Responsibilities

• Audit and update the global courier database.
• Review and revise SOPs and operational templates.
• Negotiate rate agreements and airline incentives.

Skills

Understanding of freight/cargo industry

Influencing stakeholders

Key account management

High-level customer service

Job description

Overview

Right Now Group are currently recruiting for an Account Manager for a world leading Aviation organisation based at London Gatwick. The position would be a great opportunity for someone already directly working with vendors, airlines and transport providers. The successful candidate will be responsible for managing and developing relationships and negotiating the best rates with global service providers, including On-board Couriers, Road, and Airfreight suppliers. Location: London Gatwick (Hybrid). Salary: £40,000 - £45,000 (Dependent on experience) + Commission. Hours: Monday-Friday 09:00-17:30.

Responsibilities

• Audit and update the global courier database.
• Review and revise SOPs, operational templates, and courier guidelines.
• Introduce and implement support systems such as ticketing tools and customs agents.
• Assess and expand the global supplier network.
• Create and implement a Standard Operating Procedure.
• Negotiate rate agreements and airline incentives.
• Evaluate and grow the global airfreight supplier base.
• Establish SOPs for airfreight vendor engagement.
• Develop commercial agreements and incentives with providers.
• Provide operational and commercial support to global cargo teams.
• Represent the brand at key trade shows, exhibitions, and industry events.

Key Skills / Qualifications

• Strong understanding of the freight/cargo industry.
• Skilled in challenging constructively and influencing stakeholders.
• Experienced in key account management, tender processes, and high-level customer service.
• Clear strategic vision with a credible business perspective.