Freezer Hub Technician

Avantor; Milton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading scientific services provider in Cambridge is seeking a Freezer Hub Technician to manage ultra-low temperature sample storage and support scientific research. The role requires strong customer service skills and experience with inventory management systems. Ideal candidates will have a minimum of GCSE in a science subject and relevant experience. Join us to play a vital role in advancing innovative research.

Qualifications

• Minimum GCSE in a science subject; A-levels or relevant experience required.
• Experience with inventory management systems and IT software.
• Laboratory experience preferred.

Responsibilities

• Handle freezer samples and maintain sample integrity.
• Communicate effectively with internal customers.
• Perform preventative maintenance and manage consumables.

Skills

Customer service focus

Clear communication skills

Problem-solving ability

Planning and organizational skills

Ability to work independently

Education

Minimum GCSE in a science subject

A-levels or relevant experience

Degree in a scientific discipline

Tools

Inventory management systems

IT software

Job description

The Opportunity:

Avantor is seeking a Freezer Hub Technician to join our team at the AstraZeneca Discovery Centre in Cambridge. This role is critical in ensuring the smooth operation of the Freezer Hub service, which supports scientific research by enabling secure ultra‑low temperature sample storage and efficient inventory management. You will work closely with scientists, Avantor Services, and AstraZeneca supply partners to maintain sample integrity, manage equipment, and respond to critical situations.

Job Title: Freezer Hub Technician

Location: Cambridge

Company: Avantor

Employment Type: Full‑Time, Permanent

Key Responsibilities

• Handle freezer samples: receive, inventory, label, store, track, dispatch, return, and dispose of appropriately.

• Pick and dispatch samples within the Discovery Centre and to external sites.

• Organise and deliver presentations or training sessions on Freezer Hub processes and IT systems.

• Use tracking systems and communicate effectively with internal customers.

• Liaise with logistics teams for material movement and delivery.

• Perform preventative maintenance, cleaning, and documentation for fridges and freezers.

• Manage consumables and reagents, including daily monitoring and replenishment of Point of Use (PoU) Kanban areas.

• Support operational laboratory tasks and maintain service levels for research groups.

• Maintain and organise consumable and reagent inventories.

• Keep communal areas clean and tidy; manage waste coordination.

• Ensure housekeeping of the Freezer Hub facility.

Qualifications & Experience

• Minimum GCSE in a science subject; A-levels or relevant experience required.

• Experience with inventory management systems and IT software.

• Presentation skills and experience engaging with customers or stakeholders.

• Laboratory experience preferred; a degree in a scientific discipline is advantageous.

Skills & Competencies

• Strong customer service focus and collaborative approach.

• Clear written and verbal communication skills.

• Problem‑solving ability and confidence in responding promptly.

• Excellent planning, organisational, and time management skills.

• Ability to work independently and as part of a team.

• Knowledge of SHE requirements and GLP regulations in a lab environment.

• Flexible with working hours and site coverage when required.

• Self‑motivated, dependable, and detail‑oriented.

Join Avantor and play a vital role in supporting cutting‑edge scientific research.

Apply today to be part of a team that makes a difference!

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case‑by‑case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.