Freelance Personal Trainer

Peterborough Limited; Peterborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading leisure services provider in Peterborough is seeking a qualified Personal Trainer to deliver high-quality personal training sessions and ensure customer satisfaction. Applicants should have a Level 3 Personal Trainer qualification, excellent customer service skills, and a passion for fitness. This role offers a supportive environment to develop your career in a growing leisure facility.

Benefits

Competitive rental agreement

Career development opportunities

Expertise from experienced leisure experts

Qualifications

• Must hold current REPS/CIMSPA Level 3 Personal Trainer Qualification.
• Experience delivering exceptional customer service is required.
• Genuine passion for leisure and fitness services is essential.

Responsibilities

• Deliver high-quality customer-focused Personal Training sessions.
• Ensure safety and motivation of customers at all times.
• Support promotional initiatives and marketing plans.

Skills

Customer Service

Interpersonal Skills

Flexibility in Working Hours

Teamwork

Communication Skills

Passion for Leisure and Fitness

Education

REPS/CIMSPA Level 3 Personal Trainer Qualification

GCSEs C grade or above in English and Maths

First Aid at Work Qualification

Job description

Are you passionate about fitness and leisure and focused on creating an excellent customer experience? Vivacity is excited to be moving forward in the next phase of its journey as part of Peterborough, Culture, Learning and Leisure and we need the best people to help us grow. Our new management structure will enable us to develop our leisure facilities across Peterborough to offer our customers a great experience and succeed on our mission to Keep Peterborough Active. With our continual growing member base, this environment is perfect for growing your business!

What can we offer you?

• Expertise – learn from our team of highly experienced leisure experts.
• Development – enhance your career through our excellent facilities and a strong community of leads for your business.
• Competitive rental agreement.

Responsibilities

• Applicants must hold the relevant qualifications needed to carry out this role.
• To ensure the delivery of high-quality customer-focused Personal Training sessions.
• Ensure the safety and well‑being and motivation of customers at all times.
• To monitor areas utilized by the general public in accordance with procedures set down by the company’s operating procedures.
• Operate the leisure facilities in accordance with the Company Operating Procedures and Emergency Action Plan.
• To ensure the correct use of the gyms, studios, and equipment in accordance with the centre operating procedures.
• To support promotional initiatives and marketing plans.
• To represent our brand with professionalism, positivity and energy.
• To provide group and personal fitness tuition to members ensuring customers needs are met.
• To complete administrative duties for the induction, monitoring, and evaluation of members. Participating in PT sessions ensuring personal and confidential fitness information is handled in accordance with company procedures.
• To work closely with the centre to help grow your PT business.
• Set up and take down equipment as required.
• To report any damage or malfunction of any equipment, plant, or building fabric to the Duty Manager immediately it is discovered.
• Report any health and safety matters immediately to the Duty Manager and undertake any remedial action.
• Ensure and embody high standards of customer care at all times.
• Ensure a safe and healthy environment for all our customers.

Qualifications

• A current REPS/CIMSPA Level 3 Recognised Personal Trainer Qualification, and any additional CPD Qualifications(E)
• Valid public liability insurance(E)
• Experience in delivering great customer service(E)
• Experience of working in the Leisure, hospitality or well‑being sector(D)
• Experience of working in a service delivery customer focused environment(D)
• Experience in dealing with difficult customers(D)
• Ability to quickly learn new skills(E)
• GCSEs C grade or above (or equivalent) in English and Maths(D)
• A First Aid at Work qualification(E)
• An enhanced DBS check(E)
• A full valid driving licence or ability to easily get to all facilities(E)
• Understand the importance of Health and Safety and its application(E)
• Understand of the importance of and commitment to Equalities and Diversity and its application(E)
• Great Customer Service(E)
• Flexibility in working, including evening, weekend and Bank Holiday (E)
• Effective interpersonal skills(E)
• A good team worker(E)
• Excellent verbal and written communication skills(E)
• A positive can‑do attitude(E)
• A passion for leisure and fitness services(E)