Fraud & Financial Crime Case Investigator

Onmo; England; On-site; GBP 32,000 - 52,000; Full time

Job summary

Onmo is seeking a Fraud and Financial Crime Case Officer to join our in-house team, focusing on application referrals, ongoing screening reviews and high-volume casework in a fintech environment. This role is not a general customer service role and requires precise written English and strong attention to detail.

The successful candidate will review onboarding referrals, conduct investigations and work with Compliance, Customer Operations and Credit Risk to improve procedures and controls.

Qualifications

• Experience handling complex casework such as complaints, disputes or underwriting.
• Hands-on fraud, AML or financial crime operations experience is ideal.
• Financial services background preferred (bank/fintech/lender).
• Strong written English; audit-ready notes.
• Good spoken English; ability to escalate and explain decisions clearly.

Responsibilities

• Efficiently handle fraud and financial crime referrals from applications and in-life accounts.
• Review onboarding referrals, biometrics, risk indicators and flags needing manual assessment.
• Complete ongoing screening and bulk reviews, including PEP/sanctions/adverse media checks.
• Escalate true or higher-risk matches through the appropriate route.
• Record clear case notes with checks, evidence, decisions and rationale.
• Identify unusual patterns or gaps and raise to team leads.
• Support wider fraud operations including account reviews and disputes triage as needed.

Skills

Fraud investigation

AML

Financial crime

Compliance

Written English

Job description

Onmo is seeking a Fraud and Financial Crime Case Officer to join our in-house team, focusing on application referrals, ongoing screening reviews and high-volume casework in a fintech environment. This role is not a general customer service role and requires precise written English and strong attention to detail.

The successful candidate will review onboarding referrals, conduct investigations and work with Compliance, Customer Operations and Credit Risk to improve procedures and controls.