Fraud Analyst

Kroo Bank; Manchester; Hybrid; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Generous holidays

Personal days

Volunteer program

Mental health support

Pension with company contribution

MacBook and home-office setup support

Modern Manchester office + London head

Cycle to Work

Electric Car scheme

Enhanced parental leave

Opportunities for growth

Comprehensive health cover

Job summary

Kroo Bank is hiring a Fraud Analyst to join the First Line Financial Crime Operations team in Manchester. You will monitor and investigate potential fraud, apply detection methodologies, and support regulatory compliance.

The role offers a hybrid work model with a focus on proactive analytics and cross-team collaboration. Ideal candidates have experience in fraud detection, strong data analysis skills, and proficiency with Excel and fraud software.

Qualifications

• Proven experience as a Fraud Analyst or in a similar role.
• Knowledge of fraud detection methodologies, tools, and technologies.
• Familiarity with banking regulations and compliance requirements related to fraud prevention.
• Proficiency in using fraud detection software, data analysis tools, and advanced Excel functions.

Responsibilities

• Support the day-to-day operations of the First Line Financial Crime Operations function.
• Identify patterns, trends and anomalies in large datasets to detect potential fraud.
• Collaborate with cross-functional teams to enhance fraud detection measures and respond to incidents.

Skills

Fraud detection

Data analysis

Excel advanced

Regulatory compliance

Independent work

Communication

Analytical mindset

Team collaboration

Fraud software

Job description

What We’re All About At Kroo

Kroo has a big vision. To be the first bank that is both trusted and loved by its customers. We’re helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet. Here at Kroo, doing what is right is in our DNA. We act with integrity, transparency and honesty. We think big, dream big, and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on the journey together.

What We’re All About At Kroo

Kroo has a big vision. To be the first bank that is both trusted and loved by its customers. We’re helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet. Here at Kroo, doing what is right is in our DNA. We act with integrity, transparency and honesty. We think big, dream big, and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on the journey together.

About The Team

We are a multi-disciplined team of experienced technology, banking, customers experience, marketing, and legal professionals who share a passion for the company's mission and believe in a collaborative approach to creating the greatest social bank. We are building a diverse team of inquisitive people who want to understand customer needs and behaviour so we can develop innovative products that change peoples lives for good. Were searching for a resourceful and enthusiastic Fraud Analyst, who will amongst other things, support the day-to-day operations of the First Line Financial Crime Operations function. The Kroo is growing and we’d love to hear from you if you're interested in joining us on our journey!

About You

• Proven experience as a Fraud Analyst or in a similar role
• Strong knowledge of fraud detection methodologies, tools, and technologies
• Familiarity with banking regulations and compliance requirements related to fraud prevention
• Proficiency in using fraud detection software, data analysis tools, and advanced Excel functions
• Analytical mindset with the ability to identify patterns, trends, and anomalies in large datasets
• Excellent problem-solving skills with the ability to make sound decisions under pressure
• Strong attention to detail and accuracy in data analysis and investigative work
• Effective communication skills, both verbal and written, with the ability to present complex information to non-technical stakeholders
• Ability to work independently and collaboratively in a fast-paced, dynamic environment
• Professional certifications related to fraud detection and prevention (e.g., Certified Fraud Examiner, Certified Fraud Analyst) are a plus

About Our Process:

We can be flexible with the structure of our interview process if someone's circumstances or timescales require it but our general structure is:

• Technical interview with the Fraud Team Leader - 45 mins
• Interview with members of the Fraud Team - 30 mins

Please let us know if you have any specific requirements or need assistance so we can be as accommodating as possible for you.

Benefits

What we offer

At our cutting-edge fintech company, we know that attracting and retaining the best talent means offering top-notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer:

• Generous holiday time: You’ll enjoy a total of 35 days holiday, including 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday
• Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed
• Employer-sponsored volunteer program: We’re passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer-sponsored volunteer time
• Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner
• Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top-up
• Top-notch equipment: We provide top-of-the-line equipment necessary for smooth remote work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your setup if required
• Modern office: When you’re in the office, you’ll enjoy access to our modern, bustling workspace in Manchester city centre but also access to our head office location in Central London
• Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme
• Electric Car scheme: We’re committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same
• Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families
• Room for growth: As a fast-paced, high-growth start-up, we’re dedicated to providing our employees with room to grow and excel
• You get full healthcare for your and your nuclear family via Vitality

Hybrid Working:

Kroo Bank uses a hybrid working model that gives people and teams flexibility while supporting productivity. Our Manchester office is an important resource, so colleagues who can attend once a week will fit well with how we work. Standard hours are 9:00am to 5:30pm, Monday to Friday, and the role includes duty on one weekend each month. The role combines remote work and time in the office, so you will not be on site at all times. Routine commuting costs to your designated office are not reimbursed.

Diversity and Inclusion:

We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process.