Franchise Growth & Operations Leader

Yum! Brands; Woking; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading global fast-food company is seeking a Franchise Growth Lead for the KFC CEE region in Woking, UK. This role encompasses both tactical and operational responsibilities, focusing on improving customer experience and franchise profitability while fostering strong relationships with franchisees. The ideal candidate will provide operational support, develop high-performing leadership culture, and drive franchise strategy. Success will be measured by continuous improvement of KPIs and franchise support initiatives.

Qualifications

• Experience in overseeing franchise operations and customer experience.
• Strong leadership skills to develop and guide franchise operations.
• Ability to build strong relationships with franchisees.

Responsibilities

• Oversee KFC CEE Franchisees and improve customer experience.
• Develop franchise strategy at market level.
• Foster strong partner relationships with franchisees and provide operational support.

Job description

A leading global fast-food company is seeking a Franchise Growth Lead for the KFC CEE region in Woking, UK. This role encompasses both tactical and operational responsibilities, focusing on improving customer experience and franchise profitability while fostering strong relationships with franchisees. The ideal candidate will provide operational support, develop high-performing leadership culture, and drive franchise strategy. Success will be measured by continuous improvement of KPIs and franchise support initiatives.