Franchise Director - Audi Division

Volkswagen Group; Milton Heights; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading automotive company located in Milton Keynes is looking for a Service Technician. In this role, you will troubleshoot and service various bicycles, ensuring customers have a great riding experience. Ideal candidates will possess self-motivation, a positive attitude, and excellent communication skills. Benefits include 25 days annual leave, employee discounts, and a supportive work environment for continuous learning.

Benefits

25 days annual leave

Discounted employee purchase scheme

24/7 employee assistance program

24/7 virtual GP services

Gym membership discounts

Retail discount platform

Annual paid time off for charity work

Death in service benefit

Qualifications

• Self-motivated and willing to pitch in on tasks.
• Warm, approachable manner with great listening skills.
• Ability to work well in a team and communicate effectively.
• Attention to detail with a passion for fixing issues.
• Willingness to learn about bicycles and new technologies.

Responsibilities

• Troubleshoot repairs and service various kinds of bikes.
• Build relationships with customers who trust your expertise.
• Handle brand new bike models before they are released.

Skills

Self-motivation

Positive team-focused mentality

Fantastic hospitality

Top-notch communication skills

Attention to detail

Eagerness to learn about servicing bicycles

Job description

About Trek

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us!

Position

Service Technician
Location: Milton Keynes
Job type: Full time (part time also considered, permanent role)

What You'll Do

As a Trek Service Technician, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You'll troubleshoot repairs and service all kinds of bikes, and you'll be the first to have your hands‑on brand new models before they hit the sales floor. Most importantly, you'll build relationships with people who trust you to keep their gear running flawlessly.

What You'll Bring

• Self‑motivation, a positive team‑focused mentality, and a willingness to pitch in on any task
• Fantastic hospitality – a warm, approachable manner, great listening skills, and a drive to help in any way you can
• Top‑notch communication skills
• Impressive attention to detail and a love for tinkering until you figure it out
• Eagerness to learn the ins and outs of servicing bicycles
• A desire to continually learn proper service methods and new technologies

If you don't meet all the criteria but believe you have great value to add, please let us know in a cover letter why your skillset is right for the role!

Benefits

• 25 days annual leave per year, plus bank holidays
• Discounted employee purchase scheme on bikes, parts and accessories
• 24/7 employee assistance program
• 24/7 virtual GP services and counselling services
• Gym membership discounts and discounts on other health and wellbeing brands
• Retail discount platform on high street and online brands including Asos, Argos, Sainsbury's, M&S, John Lewis, Ikea, Tui, EasyJet and many more
• Annual paid time off for charity work
• Death in service benefit

If you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you.