Frailty Liaison Team Administrator

Frimley Health NHS Foundation Trust; Frimley; On-site; GBP 20,000 - 25,000; Part time

Job summary

A regional NHS trust in the UK is seeking an organized and proactive administrator for the Frailty Team. This patient-facing role requires managing daily administrative tasks in the Same Day Emergency Care Department. The successful candidate will act as a point of contact and ensure accuracy in patient records, requiring skills in data collection and database management. This is a part-time position (25 hours a week) on a 12-month fixed-term contract, with a focus on flexibility to meet the needs of staff and service users.

Benefits

First-class development opportunities

Supportive working environment

Flexibility in working patterns

Qualifications

• Organized and proactive team player required for patient-facing role.
• Experience with data collection and analysis related to performance is beneficial.
• Familiarity with databases and maintaining patient records is essential.

Responsibilities

• Manage administration of the Frailty Liaison Team and related services.
• Support daily administration in the Same Day Emergency Care Department.
• Serve as a point of contact and accurately track patient data.

Job description

Role Overview

The Frailty Team at Frimley Park Hospital are seeking an organized, proactive team player to join the Frailty Team as the administrator for 25 hours a week on a 12‑month fixed term contract. This patient‑facing role supports daily administrative tasks in the Same Day Emergency Care Department and handles data collection and analysis related to team performance.

Responsibilities

• Manage administration of the Frailty Liaison Team and the services the team provides.
• Support daily administration and flow of the Frailty Same Day Emergency Care (SDEC) Department, including becoming a super‑user in EPIC to support the team with EPIC queries.
• Act as a point of contact on the SDEC for any patients or visitors, answering phone calls and relaying messages to the appropriate clinician.
• Use EPIC to track patients onto the SDEC to support accurate patient location and data records, and to support the admitting and discharging of patients from the SDEC.
• Manage the Frailty Team’s records and databases, including developing, using, and maintaining databases and spreadsheets containing patient details and outcomes.
• Ensure accuracy of patient records, updating them with new or corrected information as required.
• Share information/documentation with community partners as necessary, within data protection guidelines.
• Produce and send letters to GPs and follow‑up with patients who have been discharged from hospital.

About Frimley Health NHS Foundation Trust

We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and well‑being of our communities. Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS.

We are committed to being an inclusive and disability‑confident employer and have been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first‑class development opportunities for all staff and have a wide range of professional, managerial and leadership training available.

Frimley Health NHS Foundation Trust encourages applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours. We do our utmost to work with our staff to meet their needs and the needs of our service and its users.