Founding Customer Experience Host (Front-of-House)

Colliers International EMEA; Leeds; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading real estate services firm in Leeds is seeking a CX Team Member to enhance customer experiences at Aire Park. You will build relationships, provide exceptional service, and assist with various customer needs in a dynamic environment. The ideal candidate will have experience in hospitality, excellent communication skills, and the ability to work collaboratively. This role offers opportunities for growth in a new commercial setting.

Benefits

Inclusive recruitment process

Opportunities for professional development

Qualifications

• Experience in the hospitality sector is necessary.
• Good literacy and numeracy skills are important.
• Intermediate knowledge of MS Office productivity tools.

Responsibilities

• Deliver memorable customer experiences at the new location.
• Ensure high standards of customer service and front of house.
• Build professional relationships with clients and stakeholders.
• Respond to queries via telephone or email professionally.

Skills

Customer service skills

Communication skills

Problem-solving

Hospitality experience

Team collaboration

Tools

MS Outlook

MS Word

MS Excel

MS PowerPoint

Job description

A leading real estate services firm in Leeds is seeking a CX Team Member to enhance customer experiences at Aire Park. You will build relationships, provide exceptional service, and assist with various customer needs in a dynamic environment. The ideal candidate will have experience in hospitality, excellent communication skills, and the ability to work collaboratively. This role offers opportunities for growth in a new commercial setting.