Founders Associate

PF Nexus; Greater London; On-site; GBP 33,000 - 38,000; Full time

Benefits offered by this job

Remote-friendly with London in-persons

Competitive salary + quarterly bonus

Job summary

PF Nexus is building a remote-first team in the UK to connect renewable energy developers with institutional investors. The role is broad and client-facing, with ownership from day one, including inbound support, outbound outreach, and CRM-driven engagement.

You'll work closely with founders, manage subscriber relationships, and help scale the marketplace as the business grows. The position offers a base salary in a £32,500–£37,500 range plus a quarterly bonus and a 12-month fixed-term contract.

Qualifications

• 2+ years in a client-facing role at a B2B company.
• Excellent written English for daily senior-level communication.
• Familiarity with AI tools like Claude or ChatGPT.
• Self-directed with ability to manage a varied task list.
• Quickly learn new tools; experience with HubSpot, Apollo, Contentful, Stripe.

Responsibilities

• Handle inbound queries, onboarding comms, and subscriber engagement.
• Maintain and act on introduction feedback in HubSpot; log data efficiently.
• Drive growth through outbound campaigns and CRM-driven outreach.
• Collaborate with founders; help scale the platform and investor engagement.

Skills

Excellent written English

2+ years in client-facing role

Familiarity with AI tools

Self-directed

Fast learner of new tools

Proactive commercial mindset

UK-based with London commutable days

Tools

HubSpot

Apollo

Contentful

Stripe

Slack

Loom

in-house LLM toolset

Job description

The renewable energy transition is one of the defining investment themes of our generation. Billions of dollars of capital need to find their way into solar farms, wind projects, battery storage facilities and AI infrastructure - and the process of connecting that capital with the right projects is still surprisingly broken.

PF Nexus is fixing that. We've built an AI-native marketplace that connects renewable energy and AI infrastructure developers with institutional investors, financiers and acquirers across Europe. Our network has grown to 8,500+ professionals and 5,000+ companies - fund managers, development banks, energy utilities, project developers - and deal flow on the platform is accelerating.

We're a small, high-conviction founding team and we're now building the people around us to scale what we've built. This is one of the most important hires we'll make this year.

About PF Nexus

The renewable energy transition is one of the defining investment themes of our generation. Billions of dollars of capital need to find their way into solar farms, wind projects, battery storage facilities and AI infrastructure - and the process of connecting that capital with the right projects is still surprisingly broken.

PF Nexus is fixing that. We've built an AI-native marketplace that connects renewable energy and AI infrastructure developers with institutional investors, financiers and acquirers across Europe. Our network has grown to 8,500+ professionals and 5,000+ companies - fund managers, development banks, energy utilities, project developers - and deal flow on the platform is accelerating.

We're a small, high-conviction founding team and we're now building the people around us to scale what we've built. This is one of the most important hires we'll make this year.

The Role

This is a broad, client-facing role at the heart of how PF Nexus engages with its professional network. You'll be the human face of the platform for a significant portion of our subscribers - and the person who makes sure nothing falls through the cracks as the business grows.

It's not a narrow role. One week you're managing inbound queries from a fund manager in Stockholm, the next you're running an outbound campaign to renewable energy developers in Southern Europe, the next you're tracking the progress of an introduction between a project developer and a potential buyer. Over time, tasks will shift as the business evolves and specialist hires join - we're looking for someone who finds that energising rather than unsettling.

You’ll work directly with both founders from day one, with real ownership from the start.

What Success Looks Like at 12 Months

You're managing PF Nexus's subscriber relationships confidently - inbound queries handled promptly and professionally, introduction feedback tracked and actioned, no subscriber feeling ignored or unsupported. Churn has reduced meaningfully. Outreach campaigns are running consistently and generating qualified meetings. The founders have more bandwidth to focus on product and growth because of what you're holding. And you've built a deep understanding of how renewable energy deals and investor relationships actually work.

What You'll Own

1. Clients - Support, retention and engagement

First point of contact for our professional network of developers, investors, and advisors. You'll manage inbound queries, run proactive check-ins to keep subscribers engaged, handle onboarding communications for new subscribers, track subscription payments and chase failures, and lead post-churn conversations with departing subscribers to understand why and retain where possible.

2. Marketplace - Deal pipeline and introduction feedback

The connective tissue between our marketplace introductions and our CRM. You'll manage our introduction feedback pipeline in HubSpot - keeping stages and notes current, interpreting feedback, and spotting where deals may be progressing. You'll run outbound feedback sequences and work with our in-house LLM-assisted toolset to process and log data efficiently.

3. Growth - Commercial outreach and subscriber acquisition

Working closely with the founders to grow the platform's subscriber base and investor engagement. You'll run cold outreach and open-to-investment campaigns via Apollo, nurture leads from our existing CRM audience, and help identify and reach the right target audiences. Writing quality and commercial judgement matter here - you'll be crafting copy and testing what converts.

Who We’re Looking For

Essential:

• Excellent written English - you'll be corresponding daily with senior professionals at investment funds, development banks, and energy companies, and every interaction reflects on PF Nexus
• 2+ years in a client-facing role at a B2B company - customer success, account management, client operations, or similar
• Familiarity with AI tools (Claude, ChatGPT, or similar) as part of your workflow
• Demonstrably self-directed - you manage a varied task list without being micromanaged, and you flag blockers early rather than going quiet
• Comfortable learning new tools quickly - we use HubSpot, Apollo, Contentful, Stripe, Slack, Loom, and an in-house LLM toolset
• Proactive commercial mindset - you think about outcomes, not just activity
• UK-based, and commutable to London for occasional in-person days (moving toward 2–3 days a week in a London office in the coming months)

Beneficial but not required:

• Experience with outbound email campaigns or CRM-driven outreach
• Exposure to renewable energy, cleantech, infrastructure, or financial services

Compensation and Logistics

• £32,500 - £37,500 base salary depending on experience
• Quarterly performance bonus of up to 10% of base salary, tied to commercial outcomes
• 12-month fixed term contract
• Remote-first with occasional in-person days in London, moving toward hybrid working (2–3 days in a London office) as the business grows
• You must be based in the UK

What You Won't Find Here

A rigid job description that stays the same for three years. A large team to hide in. A slow-moving environment. This is an early-stage marketplace at an inflection point - the person who joins now will have a material impact on how it scales.