Forward Deployed Software Engineer

Crane Venture Partners; Greater London; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

London office 4+ days/week

Learning & development budget

25 days annual leave + UK holidays

Travel for customer visits across UK/€

Company lunches and socials

Job summary

Encord is seeking an exceptional Forward Deployed Software Engineer to join our product engineering team. This engineering-first role places you at the center of strategic customer deployments, working directly with client engineers to design, build, and ship integrated data and ML pipelines.

As an early member of the Forward Deployed team, you will operate autonomously, own deployments end-to-end, and help shape the roadmap while London office-based 4+ days a week, with travel across the UK and

Qualifications

• 3-8 years in a software engineering role.
• Experience building or working with data integrations and APIs; Python is a big plus.
• Strong written and verbal communication skills.
• Ability to thrive in ambiguity and take ownership.

Responsibilities

• Design and ship high-quality production-grade code that integrates Encord into customers' data and ML pipelines.
• Own system design decisions for customer deployments, balancing correctness, scalability, and speed.
• Work directly with clients' engineering teams to diagnose problems, scope solutions, and ship fixes end-to-end.
• Build data integrations and technical solutions that support customer onboarding, adoption, and scale at pace.
• Communicate technical plans and tradeoffs clearly to both engineering counterparts and non-technical stakeholders.
• Operate with autonomy: identify the right problem to solve, decide how to solve it, and see it through.
• Collaborate with product and engineering to feed customer insights back into the roadmap.
• Help define and scale the Forward Deployed function as an early team member.

Skills

Python

APIs

Data pipelines

Communication

Job description

About us

Encord is the universal data layer for AI that helps 300+ AI teams train and run models on the right data. Our platform indexes, curates, annotates, and evaluates data across the full AI lifecycle, from development through production. Trusted by Woven by Toyota, AXA, UiPath, Zipline, and more.

We're an ambitious team of 100+ working at the frontier of AI and have raised $60M in Series C funding from Wellington Management, CRV, Next47 and Y Combinator.

The role

We're looking for an exceptional Forward Deployed Software Engineer (FDSE) to join our product engineering team. This is an engineering-first role: FDSEs are the technical owners who take the Encord platform into our most strategic and advanced customer environments, working directly with clients' engineering teams to identify problems and design, build, and ship the solutions that solve them.

As an early member of the Forward Deployed team, you'll have an outsized impact on shaping a critical function for Encord and our customers, in a role that combines hands-on engineering with direct client ownership. You'll do tough system design calls under real customer load, and customers will trust you to get their hardest integration and workflow problems actually solved. You'll operate autonomously, defining your own path to a solution, managing client relationships directly, and feeding what you learn straight back into the product roadmap.

What you'll do

• Design and ship high-quality, production-grade code that integrates Encord into customers' most complex data and ML pipelines
• Own system design decisions for customer deployments, balancing correctness, scalability, and speed
• Work directly with clients' engineering teams to diagnose problems, scope solutions, and ship fixes end-to-end
• Build data integrations and technical solutions that support customer onboarding, adoption, and scale at pace
• Communicate technical plans and tradeoffs clearly to both engineering counterparts and non-technical stakeholders
• Operate with a high degree of autonomy: identify the right problem to solve, decide how to solve it, and see it through with minimal oversight
• Collaborate with product and engineering to feed customer insights back into the roadmap
• Help define and scale the Forward Deployed function as an early team member

Who we're looking for

• Design and ship high-quality, production-grade code that integrates Encord into customers' most complex data and ML pipelines
• Own system design decisions for customer deployments, balancing correctness, scalability, and speed
• Work directly with clients' engineering teams to diagnose problems, scope solutions, and ship fixes end-to-end
• Build data integrations and technical solutions that support customer onboarding, adoption, and scale at pace
• Communicate technical plans and tradeoffs clearly to both engineering counterparts and non-technical stakeholders
• Operate with a high degree of autonomy: identify the right problem to solve, decide how to solve it, and see it through with minimal oversight
• Collaborate with product and engineering to feed customer insights back into the roadmap
• Help define and scale the Forward Deployed function as an early team member

Experience requirements

• 3-8 years in a software engineering role
• Experience building or working with data integrations and APIs; Python is a big plus
• Strong written and verbal communication skills
• Ability to thrive in ambiguity and take ownership without being told what to do
• Prior experience at a high-growth startup is a plus

Why Encord

• Competitive salary, commission, and meaningful equity in a high-growth startup
• Strong in-person culture - most of the team works from our London office 4+ days/week
• 25 days annual leave + UK public holidays
• Annual learning & development budget
• Travel for customer visits, events, and conferences across the UK and Europe
• Company lunches twice a week
• Monthly socials & bi-annual team offsites