Forward Deployed Engineer - Public Sector

Salesforce, Inc.; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

Salesforce, Inc. is hiring Technical Builders to ship AI-powered agentic solutions for Fortune 500 customers. You’ll join a pod, own components end-to-end, and work with real customer environments from day one.

You should have 3+ years of software engineering or technical delivery, hands-on with LLMs and prompts, and fluency in Python, JavaScript/TypeScript, Java, or Apex. Occasional travel ~25% is expected.

Qualifications

• 3+ years of software engineering or technical delivery experience.
• Hands-on with LLMs and prompt engineering.
• Fluent in Python, JavaScript/TypeScript, Java, or Apex.
• Deep understanding of data modeling, APIs and integration patterns.

Responsibilities

• Develop AI agents and experiences that take real actions for real companies.
• Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems.
• Own technical components end-to-end: architecture to production.
• Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
• Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days.
• Surface platform gaps and field insights to senior Builders and the Agentforce product team.
• Partner with the Strategic Builder to translate customer challenges into agentic solutions.

Skills

Python

JavaScript/TypeScript

Java

Apex

LLMs

Prompt engineering

Tools

LangChain

LlamaIndex

Snowflake

Databricks

Job description

****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.**About the Role** **Production experience required. Builder mindset non-negotiable.** Salesforce is hiring Technical Builders — engineers with a few years of shipping under their belt and an appetite for the agentic frontier. You'll embed in a builder pod, a cross-functional team that designs, builds, and deploys agentic solutions for Fortune 500 customers. From day one, your code runs in customer environments where the stakes are real. This is not configuration work. This is product engineering with a customer on the other side of the keyboard.**The Builder Experience*** + **AI-Powered Development:** Ship real customer solutions, augmented with best-in-class suite of AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow. + **Pod-Based Delivery:** You'll work alongside Senior Technical Builders and a Strategic Builder. Real ownership of components, structured mentorship from people who've shipped agentic systems at scale, and a clear path to leading complex deliveries yourself. + **Frontier Access:** Agentforce is evolving in real time. You'll work on capabilities most engineers won't touch for months — and your field insight will go directly to the product team building them. **What You'll Actually Be Building*** + Develop AI agents and experiences that take real actions for real companies. Agentforce is in production at some of the largest organizations on the planet. The work matters because the customers depend on it. + Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging the Agentforce platform and current LLM techniques. + Own technical components end-to-end: from architecture choice to deployed, validated, observable in production. + Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output. + Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months. + Surface platform gaps, edge cases, and field insights to senior Builders and the Agentforce product team. Your real-world experience is the product feedback loop. + Partner with the Strategic Builder in your pod to translate customer business challenges into agentic solutions that actually ship. **You're Our Builder If...*** + You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through. + You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands. + You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change. + You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them. + You can hold your own in a room with sales teams and customer architects. + You ship quality code and evaluate AI outputs with engineering rigor. + You thrive in the group chat that's building something, not just talking about it. + You bring sharp problem-solving instincts and a get-things-done mentality. + You're excited to travel ~25% of the time, working directly alongside customers. **Nice-to-Haves*** + Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist) + Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns + Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery) + Prior customer-facing technical delivery (consulting, FDE, professional services)\\*LI-YUnleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and *be your best*, and our AI agents accelerate your impact so you can *do your best*. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.