Forward Deployed Engineer II

Shield; Greater London; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Comprehensive total rewards package

Job summary

Shield AI is seeking a Forward Deployed Engineer to deliver technical expertise and customer success for Hivemind Enterprise Autonomy software across air, sea, land, and space platforms. You will work directly with customers to understand requirements and ensure successful product integration for AI and autonomy development.

Responsibilities include deploying software at customer sites, providing training, collaborating with product and engineering teams, and assisting sales with technical

Qualifications

• Bachelor's degree in Engineering or Computer Science.
• 2+ years of industry experience (can be less with Masters or PhD).
• Strong problem-solving and analytical abilities.
• Excellent communication and interpersonal skills.

Responsibilities

• Become an expert user of the Hivemind Enterprise Autonomy SDK.
• Develop AI & Autonomy applications for unmanned platforms across air/sea/land/space.
• Deploy Hivemind AI infrastructure at customer sites.
• Provide technical training to customers for autonomy development.
• Assist customers in integrating Hivemind autonomy to their vehicles/platforms.
• Help customers debug software/API integration issues.
• Collaborate with product and engineering to address feedback and improve products.
• Develop and maintain technical documentation and training materials.
• Assist the sales team in answering complex technical queries from customers.
• Travel to customer sites as required (30% travel).

Job description

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit www.shield.ai . Follow Shield AI on LinkedIn , X , Instagram , and YouTube . The Forward Deployed Engineer will provide technical expertise and support to customers during the implementation and use of Shield AI enterprise software products. This role involves working closely with customers to understand their requirements and ensuring successful product integration for AI & Autonomy development.

What You'll Do

• Become an expert user of the Hivemind Enterprise Autonomy Software Development Kit.
• Develop AI & Autonomy applications using Hivemind for unmanned platforms across air/sea/land/space.
• Deploy Hivemind AI infrastructure at customer sites.
• Provide technical training to customers for their autonomy development efforts.
• Assist customers in integrating Hivemind autonomy to their vehicles/platforms.
• Help customers debug software/API integration issues.
• Collaborate with the product and engineering teams to address customer feedback and improve products.
• Develop and maintain technical documentation and training materials.
• Assist the sales team in answering complex technical queries from customers.
• Travel to customer sites as required (30% travel).

Required Qualifications

• Bachelor's degree in Engineering, Computer Science, or a related field.
• 2+ years of experience of industry experience - Can be less with Masters or PHD qualifications.
• Technical background in software engineering.
• Strong proficiency in writing modern C++ code.
• Intermediate proficiency in writing Python code.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.

Preferred Qualifications

• Experience in the defense, aviation or robotics industry.

Our international teammates receive a comprehensive total rewards package aligned to your country office location. For full details on compensation and benefits, please consult your talent acquisition partner.