Formulation Technician

BOOTS; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading health and beauty retailer in London is looking for a Formulation Technician to support the development of innovative products. This role involves managing formulation activities, producing samples, and ensuring adherence to quality standards. Candidates should have a relevant degree or similar experience and a passion for problem-solving and communication. The company offers a range of benefits including retirement savings plans and employee discounts.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free counselling support

Qualifications

• BSc or experience in relevant technology area.
• Drive to solve problems using technical knowledge.
• Ability to communicate specialist information effectively.

Responsibilities

• Support formulation activities for NPD and EPD plans.
• Produce bulk samples and conduct stability protocols.
• Manage workload and follow development procedures.
• Identify and escalate formulation technical risks.
• Work to GLP standards with attention to detail.

Skills

Problem-solving

Technical communication

Collaboration

Attention to detail

Quality system adherence

Education

BSc in Cosmetic Science, Chemistry, Biochemistry, Chemical Engineering or related field

Job description

Contract: Permanent, Full-time

About the role

Welcome to the Formulation Team-an inspiring hub of innovation at the heart of No7 Beauty Company's Technical Centre. We create world‑class formulations that delight consumers globally, combining scientific expertise with creative flair. Motivated by insight and passion, we're shaping the future of beauty through products our customers know, love, and trust.

As a Formulation Technician at the No7 Beauty Company, you will play a key role in supporting the development and delivery of innovative formulation solutions that align with our Brand's strategic plans. Working alongside our Formulation Technologists in a laboratory‑based role, you will help ensure our formulations meet consumer expectations, category goals, and brand standards. Formulation technicians report directly to the Formulation Manager.

Key responsibilities

• Support the delivery of the formulation activities on the brand NPD and EPD plans
• Produce bulk, product samples, trial batches, packing off and conducting stability protocols
• Generate and record accurate data and related administrative administration activities in line with processes that support product development
• Manage own workload and is responsible for planning and following defined protocols and procedures within development and delivery of new formulation solutions
• Identify formulation technical risks and escalating to their line manager
• Work to required GLP standards, procedures are completed accurately to time and quality standards, following defined SOPs
• Demonstrate high level of accuracy and attention to detail.

What you'll need to have

• BSc in Cosmetic Science, Chemistry, Biochemistry, Chemical Engineering or related field or will have experience in the relevant technology area
• Drive to problem‑solve using technical know how and create solutions
• Passion to communicate specialist technical information to a variety of audiences
• Setting and working within quality systems
• Demonstrate collaboration, reprioritising workload and resilience
• Shows a growth mindset

It would be great if you also have

• Relevant industry lab experience, ideally 1 year.

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What's next

After application, you will receive communication by email or a phone call to speak through next steps.

Where a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.