Format and Portfolio Manager

Co-op; Manchester; Hybrid; GBP 84,000 - 88,000; Full time

Job summary

A community-focused retailer in Manchester is seeking a Format and Portfolio Manager to lead its Supply Chain strategy. This role involves overseeing multiple property projects and developing a high-performance team. Ideal candidates will have experience in retail operations and strong project management skills. This position offers a competitive salary and a hybrid working model.

Benefits

Annual bonus scheme

Company car or car allowance

Private healthcare

Pension with employer contributions

28 days holiday plus bank holidays

Wellbeing benefits

Coaching and training

Discounts on Co-op products

Qualifications

• Experience in retail operations or FMCG, understanding the retail landscape.
• Previous experience leading or coaching a team.
• Strong organisation skills with flexibility to adapt.

Responsibilities

• Own and deliver the Supply Chain Format and Portfolio strategy.
• Optimise store formats and SAP capabilities.
• Oversee the delivery of 500 property projects each year.
• Build relationships to enhance On-Shelf availability.
• Develop a large team and foster a high-performance culture.

Skills

Retail operations experience

Project management skills

Strong relationship and collaboration skills

Good commercial acumen

Job description

Format and Portfolio Manager

£84,000 - £88,000 plus excellent benefits (Work Level 4)

Full time, 37.5 hours

Manchester city centre - We’re now working in a hybrid way, with colleagues dividing their time between working from home and 2 days in the office. Some travel will also be required for this role.

We’re looking for a Format and Portfolio Manager to join our Supply Chain leadership team.

Our newly created format and portfolio team are responsible for delivering around 500 capital investment projects each year that keeps our stores performing at their best, from refits and relocations to opening new stores. They also provide trading support for a diverse estate, helping stores respond to local challenges and optimising performance. We’ll look to you to set the vision and strategic direction for the team, making sure we have the right capabilities and processes in place to set the team up for success and drive the growth of our Co‑op.

Why this job matters

Our stores are at the heart of our communities and keeping them performing at their best is vital to delivering great experiences for our customers and member‑owners. It’s a big role with a big impact, providing an exciting opportunity to directly influence how millions of member‑owners and customers experience Co‑op every day.

What you’ll do

• Own and deliver the Supply Chain Format and Portfolio strategy, collaborating cross‑functionally and setting the team up for success now and in the future
• Optimise store formats and SAP capabilities to unlock profitable sales across a diverse estate
• Oversee the delivery of 500 property projects each year, ensuring range transitions and Supply Chain KPIs are met to drive store performance
• Lead cross‑functional relationships to improve On‑Shelf availability and waste reduction to support profitable sales growth across the estate
• Own retail and category supply manager relationships, ensuring data‑driven decisions and accurate demand forecasting
• Empower and develop a large team, building capability and fostering an inclusive, high‑performance culture
• Manage resources strategically, balancing capacity and scheduling to deliver all processes on time
• Champion continuous improvement, embedding transformation and sustainable change across the function

This role would suit people who have

• Experience in either retail operations or FMCG with a solid understanding of the retail landscape, challenges and requirements
• Previous experience of leading or coaching a team with the ability to view the ‘bigger picture’ and set clear direction
• Strong relationship and collaboration skills with partners cross‑functionally to build confidence in the teams’ capabilities
• Strong organisation and project management skills with the flexibility to adapt plans and approaches in response to evolving business and market needs
• Good commercial acumen with the ability to put our member‑owners at the heart of everything we do whilst balancing operational efficiency and commercial viability.

Why Co‑op?

At Co‑op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:

• An annual bonus scheme (dependent on personal and business performance)
• Company car or car allowance
• Private healthcare for you and your family
• A pension with up to 10% employer contributions
• 28 days holiday plus bank holidays (rising to 32 in line with service)
• Wellbeing benefits to support your physical financial and mental health
• Coaching, training, and support to help you develop your skills and progress your career
• Discounts on Co‑op products and services

A place you’ll belong

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion

As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co‑op colleague, this does not need to be completed.