Forklift Service Engineer - Worcester

Toyota Material Handling Romania; Worcester; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Company vehicle

Pension

Fuel card

Tools kit

Sick pay

Critical illness cover

Eye tests

Flu jabs

Employee Assistance Programme

Discount platform

Job summary

Toyota Material Handling UK is seeking a Forklift Service Engineer (Field Technician) to join the After Sales team. You will service, repair and maintain forklift trucks and related equipment, responding to breakdowns and providing local after-sales support to customers.

The role requires hands-on mechanical skills, good communication with customers, and the ability to work independently. A full UK driving licence is essential, with industry training provided and a competitive benefits package.

Qualifications

• Experience in mechanical engineering is essential.
• Strong communication and customer-relations skills are required.
• Ability to work independently and manage tasks effectively.

Responsibilities

• Service, maintain, overhaul and fault-find forklift trucks and equipment.
• Respond to breakdowns and provide local after-sales support.
• Handle customer enquiries promptly and manage vehicle stock/deliveries.
• Meet or exceed agreed targets.

Skills

Experience in mechanical engineering

Excellent communication skills

Work on your own initiative

Planning and organisational skills

Build rapport with customers

Full UK driving licence

Basic electrical knowledge

Job description

We are looking for a Forklift Service Engineer (Field Technician) to work within our After Sales department to maintain, repair, service and modify the companies range of products. This role comes with a competitive salary, an attractive company pension, a company vehicle, and the opportunity to work for great company.

About The Role

The role involves servicing, maintaining, and repairing forklift trucks and other material handling equipment. On a day-to-day basis this is what you would be doing:

• Service, maintain, overhaul, fault find and resolve faults on company products.
• Respond to breakdowns
• Provide local after sales support to customers.
• To deal promptly with customer enquiries, problems, or complaints.
• To keep control of vehicle stock/deliveries
• Achieve agreed targets.

We are looking for somebody who has experience working as a forklift engineer, plant fitter, plant technician, industrial equipment, or a similar type of role.

Here is a quick tick list for the other skills we are looking for

• Experience in mechanical engineering.
• Basic electrical knowledge would be beneficial.
• Effective planning and organisational skills.
• Able to work on your own initiative.
• Excellent communication skills.
• Build good rapport with customers.
• Full UK driving licence.

What We Offer

• Competitive salary
• Attractive company pension
• Company vehicle
• Fuel card
• Full tool kit
• Company sick pay
• Voluntary critical illness cover
• Free eye tests
• Free flu jabs
• 24/7 Employee Assistance Programme
• Benefits platform with instant discounts and offers

We will provide you with industry leading technical training to ensure you have the knowledge and all the tools to do your job. Plus, there are plenty of opportunities to progress your career and develop your skills within Toyota.

Why choose Toyota

Toyota Material Handling is the world’s number one manufacturer of materials handling equipment providing quality sales and service support across the UK.
We foster a culture where our team members are encouraged to continually improve their processes and strive to provide the highest quality in service for our customers. We aim to create a safe environment where our team members feel valued, fulfilled, engaged and happy. We want to attract the best talent and develop our team so that they achieve their full potential.
Toyota Material Handling UK is an equal opportunities employer.