Omnichannel Forecasting Analyst - Fixed Term Contract Until April 2027

SEPHORA; Greater London; On-site; GBP 68,000 - 90,000; Full time

Benefits offered by this job

Private Healthcare

Life Assurance

Private Pension

Employee discount

Birthday leave

Wellbeing platform

LVMH Heart Fund

Generous holiday allowance

Job summary

SEPHORA UK is seeking a Forecasting Manager - Strategic Projects to shape sales and margin forecasts across our omnichannel portfolio. You will partner with Omni Trading, E-commerce, Retail, Finance and Supply Chain to drive accurate, insight‑led projections and align them with trading strategies and budgets.

The role demands analytical rigor, commercial acumen, and the ability to influence leadership decisions in a fast‑paced beauty business.

Qualifications

• Experience in forecasting, merchandising, planning, or a similar analytics role in omni‑channel retail.
• Strong commercial acumen with a deep understanding of trading performance and KPIs.
• Advanced analytical skills, with the ability to interpret complex datasets and translate findings into actions.
• Experience using forecasting, planning and reporting tools to support commercial decision‑making.

Responsibilities

• Manage commercial forecasting and analysis across strategic business projects.
• Build sales forecasts by brand by channel, partnering with Retail, Finance and Category teams.
• Create daily, monthly and full-year forecasts aligned with trading plans.
• Translate forecasts into operational order forecasts for Supply Chain planning.
• Present forecasts to senior leadership, outlining expectations, risks and opportunities.
• Conduct ad hoc analysis to identify insights and support decisions.
• Collaborate on margin forecasts by channel and advise on promotions and loyalty.
• Partner with BI to harmonize campaign performance and trading activity.
• Collaborate with Finance on budgets and in‑year forecasting cycles.
• Analyze retail productivity and share insights with Category teams.
• Support wider forecasting, reporting and analytics projects.

Skills

Forecasting

Merchandising

Planning

Analytical thinking

Stakeholder management

Communication skills

Job description

At SEPHORA UK, beauty isn’t just what we sell - it's who we are. It’s the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France to becoming part of the LVMH family, we’ve always pushed boundaries through creativity, innovation, and inclusivity.

Today, as we continue our exciting expansion across the UK, we’re looking for passionate, driven individuals to help shape the future of prestige beauty in one of the world’s most dynamic retail markets.

The Opportunity

We’re looking for a Forecasting Manager - Strategic Projects to join our Revenue Growth Management (RGM) team. If you love diving into data, shaping commercial strategy, and bringing clarity to a fast‑moving omnichannel environment, this role offers the chance to make a real impact.

You’ll be the driving force behind our sales and margin forecasting across our strategic projects, delivering highly accurate, insight‑led predictions that guide our trading, financial planning and operational decision‑making. Working closely with cross‑functional partners - including Omni Trading, Category Management, E-commerce, Retail, Finance, Supply Chain and Demand Planning - you’ll help shape trading strategies, influence leadership decisions, and help bring alignment across our full portfolio.

If you’re analytically sharp, commercially minded, curious, and excited by the challenge of working in an innovative beauty business redefining omnichannel retail, this is the role for you.

What You’ll Be Doing

• You’ll manage commercial forecasting and analysis across strategic business projects.
• Build sales forecasts by brand by channel, partnering with Retail, Finance and Category teams to align assumptions on traffic, conversion and basket size.
• Build daily, monthly and full-year forecasts, ensuring alignment with trading plans and key business initiatives.
• Translate sales forecasts into operational order forecasts, enabling Supply Chain to plan labor and capacity effectively.
• Present forecasts to senior leadership, outlining sales and margin expectations, key risks, opportunities and required decisions.
• Conduct ad hoc analysis to identify commercial insights and support strategic decision‑making.
• Collaborate on margin forecasts by channel, providing guidance on promotional strategy, loyalty offers, redemptions and code usage to ensure targets are achieved.
• Partnering with BI to drive a holistic view of campaign performance and optimise trading activity across channels.
• Collaborate with Finance on budgets, strategic planning and in‑year forecasting cycles.
• Analyse retail productivity performance and share actionable insights with Category teams.
• Support wider forecasting, reporting and analytical projects as required.

What You’ll Bring…

You’ll be a commercially minded, analytical and highly collaborative professional who thrives in a fast‑paced trading environment. With a proactive, self‑motivated approach, you build strong relationships across functions, influence stakeholders with confidence, and bring the curiosity and problem‑solving mindset needed to continuously improve forecasting accuracy and deliver results.

• Proven experience in forecasting, merchandising, planning, or a similar commercial analytics role, ideally within an omni‑channel retail environment.
• Strong commercial acumen with a deep understanding of trading performance and key business KPIs.
• Advanced analytical skills, with the ability to interpret complex datasets and translate findings into meaningful actions.
• Experience using forecasting, planning and reporting tools to support commercial decision‑making.
• Excellent project management and organisational skills, with the ability to manage multiple priorities and meet tight deadlines.
• Strong stakeholder management skills, with experience influencing decisions at all levels of the business.
• Exceptional communication and presentation skills, with the ability to clearly articulate insights and recommendations.
• A track record of partnering effectively with cross‑functional teams to deliver shared business objectives.

Beautiful Benefits At SEPHORA UK

When you join SEPHORA, you’re joining a team that we truly value and our benefits reflect that. Here’s what you can look forward to:

• Private Healthcare, Life Assurance and Private Pension from day one.
• Competitive pay that grows with you, including annual salary reviews.
• A generous employee discount across the world’s best beauty brands.
• Paid day off on your birthday.
• Access to a wellbeing and perks platform.
• LVMH Heart Fund support.
• Generous holiday allowance, with the option to buy more.
• And more…

Together, we belong to something beautiful.

SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

We welcome applications from all suitably qualified candidates. Please note that we are unable to provide visa sponsorship for this role, so applicants must have the right to work in the UK at the start of employment and will be asked to provide relevant evidence.