Forecast & Planning Specialist — Hybrid Role

Yorkshire Water; Greater London; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

A leading water utility company in Greater London is seeking a Forecast & Planning Specialist to ensure resource allocation and optimize customer service operations. You will analyze complex data, liaise with various teams, and manage schedules to meet service demands. The ideal candidate should possess strong analytical and organizational skills, experience with workforce management systems, and a solid IT background, particularly in Microsoft Office. This role benefits from a competitive salary and a hybrid working arrangement.

Benefits

Annual performance-related bonus

Attractive pension scheme

25 days annual leave plus wellness day

Health cash plan scheme

Gym membership discounts

Qualifications

• Experience in a busy, fast-paced environment with the ability to adapt to shifting priorities.
• Ability to manage workload effectively and independently.
• Experience in interpreting complex data for decision-making.

Responsibilities

• Ensure correct resource allocation based on accurate forecasting.
• Manage Annual Leave and Bank Holiday Leave allocations accurately.
• Develop close working relationships for accurate forecasting.

Skills

Proven analytical skills

Strong organizational skills

Experience in workforce management systems

Solid IT proficiency

Clear communication skills

Proactive process improvement

Tools

Microsoft Office

Alvaria / Aspect

Job description

A leading water utility company in Greater London is seeking a Forecast & Planning Specialist to ensure resource allocation and optimize customer service operations. You will analyze complex data, liaise with various teams, and manage schedules to meet service demands. The ideal candidate should possess strong analytical and organizational skills, experience with workforce management systems, and a solid IT background, particularly in Microsoft Office. This role benefits from a competitive salary and a hybrid working arrangement.