Food Team Leader

Lincolnshire Co-op; South Kesteven; On-site; GBP 22,000 - 30,000; Full time

Job summary

A successful co-operative company in the United Kingdom is seeking a Team Leader to inspire and lead a dedicated team in a vibrant retail environment. The role involves managing daily store operations, maintaining excellent customer service standards, and providing support to colleagues. Ideal candidates will have previous leadership experience or demonstrate strong potential, along with a passion for customer service. The company offers generous employee benefits including annual leave, a pension scheme, and employee discounts.

Benefits

30 days annual leave (pro-rata)

Pension scheme with employer contributions

Generous colleague discounts

Annual discretionary bonuses

Working schedules available four weeks in advance

Free tea and coffee provisions

Qualifications

• Previous experience of leading and inspiring a sizable team is preferred.
• Ability to build relationships with colleagues for successful completion of tasks.
• Passion and care for customers and their experience in store.
• Reliable, dependable manner, and engaged brand ambassador.

Responsibilities

• Lead and motivate the team to ensure excellent store performance.
• Manage inventory, stock control, and cash processes.
• Support team with scheduling and people management activities.
• Ensure store safety and security as a keyholder.

Skills

Leadership

Customer service

Team building

Problem solving

Job description

About the role:

Our food stores and their teams are at the heart of many local communities, and every great team needs dependable leadership. From motivating the team and delegating tasks, to rolling up your sleeves and getting stuck in, our Team Leaders help our stores to deliver great results and maintain high standards every day.

As a Team Leader, you’ll be at the forefront of our business. Leading by example, you’ll help to set a pace that inspires your team to get involved and share ideas that keep your store at its best for our customers. You’ll be helping the Store Manager with day to day operation, supporting your colleagues to provide excellent customer service, and making sure that the store is ship‑shape and presentable for your local community. Wide‑ranging and varied, you will carry out tasks such as:

• Keeping on top of produce freshness, inventory, and stock management, as well as cash processes
• Date monitoring and price checking activities, keeping stock loss at a minimum and making sure all reductions are visible
• Maintaining consistent stock control by performing stock takes and gap checks
• Supporting your colleagues through people management activities (such as managing holiday requests and colleague scheduling), alongside the Store Manager.

As a keyholder, you’ll be responsible for opening and closing the store and we’ll look to you to ensure it is always safe and secure. Therefore, flexibility is key as there will be a requirement to work evenings and weekends.

About You

Due to the fast‑paced and energized nature of our stores, our Team Leaders need to work with enthusiasm, pace, and initiative. You’ll be a role model and point of contact for the team, demonstrating the standards and behaviours that you want to see in your colleagues. You’ll need to show us:

• Previous experience of leading and inspiring a sizable team, although this isn’t essential as full training will be provided.
• An ability to build relationships with colleagues to create the foundation for getting jobs done by celebrating success.
• A genuine passion and care for customers and their experience in store, demonstrating excellent customer service in any situation.
• A reliable and dependable manner alongside being an engaged brand ambassador.
• That you can help us achieve our purpose by being inspiring, helpful, and trustworthy!

You’ll need to be over 18 years old to be a Team Leader, as you’ll need to authorise age‑related sales.

Benefits

In addition to working for a successful co‑operative business, we offer our colleagues fantastic benefits, including:

• 30 days annual leave (including bank holidays) (pro‑rata)
• Pension scheme (with up to 12% employer contributions)
• Generous colleague discount rates across our family of businesses
• Annual discretionary colleague bonuses to reward you for your hard work
• Working schedules that are available four weeks in advance, giving you time to plan around your shifts
• Free tea and coffee provisions for all colleagues during rest breaks at work

We are an “Investors in People - Platinum” employer, meaning that we have been recognised as one of the country’s top employers, offering progression opportunities to all our colleagues…

About Us

From a single store in 1861 we have grown to be one of the most successful co‑operatives in the UK…

We're owned by our members…Find out more about us, our purpose and wonderful colleagues here.

We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on [phone], or alternatively you can email [e-mail].

We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.