Food Team Leader

Lincolnshire Co-op; Caistor; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading food retail cooperative in Caistor is seeking a Team Leader to inspire and manage store operations. Key responsibilities include overseeing stock levels, supporting customer service excellence, and leading a motivated team. Flexibility for evening and weekend shifts is required. The role offers great benefits including annual leave, pension contributions, and discounts.

Benefits

30 days annual leave (pro-rata)

Pension scheme

Colleague discount rates

Annual discretionary bonuses

Free tea and coffee provisions

Qualifications

• Previous experience leading a team is preferred but not essential.
• Ability to build relationships with team members.
• Passion for customer service.

Responsibilities

• Assist Store Manager with day-to-day operations.
• Monitor produce freshness and manage stock control.
• Support colleagues with people management activities.

Skills

Team leadership

Customer service

Communication

Job description

About the role:

Our food stores and their teams are at the heart of many local communities, and every great team needs dependable leadership. From motivating the team and delegating tasks, to rolling up your sleeves and getting stuck in, our Team Leaders help our stores to deliver great results and maintain high standards every day.

As a Team Leader, you’ll be at the forefront of our business. Leading by example, you’ll help to set a pace that inspires your team to get involved and share ideas that keep your store at its best for our customers. You’ll be helping the Store Manager with day to day operation, supporting your colleagues to provide excellent customer service, and making sure that the store is ship‑shape and presentable for your local community. Wide‑ranging and varied, you will carry out tasks such as:

• Keeping on top of produce freshness, inventory, and stock management, as well as cash processes
• Date monitoring and price checking activities, keeping stock loss at a minimum and making sure all reductions are visible
• Maintaining consistent stock control by performing stock takes and gap checks
• Supporting your colleagues through people management activities (such as managing holiday requests and colleague scheduling), alongside the Store Manager.

As a keyholder, you’ll be responsible for opening and closing the store and we’ll look to you to ensure it is always safe and secure. Therefore, flexibility is key as there will be a requirement to work evenings and weekends.

About You

Due to the fast‑paced and energized nature of our stores, our Team Leaders need to work with enthusiasm, pace, and initiative. You’ll be a role model and point of contact for the team, demonstrating the standards and behaviours that you want to see in your colleagues. You’ll need to show us:

• Previous experience of leading and inspiring a sizable team, although this isn’t essential as full training will be provided.
• An ability to build relationships with colleagues to create the foundation for getting jobs done by celebrating success.
• A genuine passion and care for customers and their experience in store, demonstrating excellent customer service in any situation.
• A reliable and dependable manner alongside being an engaged brand ambassador.
• That you can help us achieve our purpose by being inspiring, helpful, and trustworthy!

You’ll need to be over 18 years old to be a Team Leader, as you’ll need to authorise age‑related sales.

Benefits

In addition to working for a successful co‑operative business, we offer our colleagues fantastic benefits, including:

• 30 days annual leave (including bank holidays) (pro‑rata)
• Pension scheme (with up to 12% employer contributions)
• Generous colleague discount rates across our family of businesses
• Annual discretionary colleague bonuses to reward you for your hard work
• Working schedules that are available four weeks in advance, giving you time to plan around your shifts
• Free tea and coffee provisions for all colleagues during rest breaks at work

We are an “Investors in People - Platinum” employer, meaning that we have been recognised as one of the country’s top employers, offering progression opportunities to all our colleagues…

About Us

From a single store in 1861 we have grown to be one of the most successful co‑operatives in the UK…

We're owned by our members…Find out more about us, our purpose and wonderful colleagues here.

We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on [phone], or alternatively you can email [e-mail].

We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.