Food Store Team Leader: Service, Growth & Results

Marks and Spencer; East Hagbourne; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading UK retailer is seeking a Team Manager in Food to oversee shop floor operations, ensuring exceptional service and commercial performance. This role involves leading and developing a team to meet sales goals, managing stock effectively, and fostering a customer-centric environment. Candidates should possess strong leadership skills, commercial awareness, and a commitment to high standards. This is an in-store position aimed at driving the company's transformation efforts.

Qualifications

• Ability to lead a team to deliver excellent customer service and achieve KPIs.
• Understanding of commercial, visual, operational, and people processes.
• Good communicator who will inspire and share knowledge with others.

Responsibilities

• Lead and coach a team on the shop floor to ensure exceptional service.
• Drive commercial performance and support store growth.
• Manage stock and resolve issues to meet sales standards.

Skills

Leadership

Customer service

Commercial awareness

Problem solving

Communication

Job description

A leading UK retailer is seeking a Team Manager in Food to oversee shop floor operations, ensuring exceptional service and commercial performance. This role involves leading and developing a team to meet sales goals, managing stock effectively, and fostering a customer-centric environment. Candidates should possess strong leadership skills, commercial awareness, and a commitment to high standards. This is an in-store position aimed at driving the company's transformation efforts.