Food Service Assistant/General Assistant

BaxterStorey; Daventry; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Enhanced holidays

Birthday day off

24 weeks maternity leave

Volunteer days

Free meals on shift

Pension and life insurance

Perkbox discounts

Employee assistance programme

Cycle to work

3 volunteering days

Grandparent leave

Wellbeing hub

Job summary

BaxterStorey is seeking a Food Service Assistant/General Assistant in Daventry to join our hospitality team. You will serve food and drinks with a friendly, professional approach, ensuring guests are attended to at every step.

Join a collaborative team focused on delivering exceptional experiences. The role offers permanent hours, a 30-hour week, and a daytime schedule with a £12.71/hour rate, plus training and development opportunities across the company.

Qualifications

• Passion for food and/or customer service.
• Enjoy collaborating within a diverse team.
• Ability to adapt to challenges with a solution-minded approach.
• Previous similar-role experience is a plus.
• Some knowledge of food safety practices.

Responsibilities

• Serve food and beverages to guests in a friendly, professional manner.
• Address guests' needs and requests promptly and accurately.
• Collaborate with colleagues to ensure smooth operations and a safe, inclusive work environment.
• Comply with health and safety regulations and site guidelines.
• Maintain cleanliness and hygiene in kitchen and dining areas.

Skills

Food service

Customer service

Team player

Friendly

Professional

Efficient

Food safety knowledge

Job description

Food Service Assistant/General Assistant

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Food Service Assistant/General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

Company Culture

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

Location

Prospect Way Daventry

Salary and Working Hours

• 30 hours a week – Monday to Friday.
• 07:30 am–2:00 pm – Shift with half an hour unpaid break.
• Employment type: Permanent.
• Rate per hour: £12.71 an hour.

Benefits

• Enhanced holidays with increased years of service.
• Plus your birthday off.
• 24 week’s enhanced maternity leave.
• Secondary career leave.
• Wedding/commitment day leave.
• Free meals on shift.
• Bespoke training and development opportunities.
• Apprenticeships opportunities for all experience levels.
• Pension and life insurance.
• Discounts available on our Perkbox app; high street shops, holidays & cinema.
• Access to employee assistance programme.
• Cycle to work scheme.
• 3 volunteering days.
• 3 days grandparent leave.
• Wellbeing hub.

Job Description

• Serve food and beverages to guests in a friendly and professional manner. Ensure guests’ needs and requests are efficiently and effectively addressed.
• Provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answer questions and address any concerns or issues in a friendly manner.
• Collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment. Collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment.
• Comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
• Maintain cleanliness and hygiene standards in the kitchen and dining areas.

Qualifications

• Have a contagious passion for food and/or customer service.
• You draw satisfaction from working within a collaborative and inclusive team environment.
• Ability to adapt to challenges and opportunities with a solution-oriented perspective.
• Previous experience in a similar role, especially in the food service industry, is often a plus.
• Some knowledge of food safety and sanitation practices.
• Works according to the BaxterStorey core values.

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

Wholeheartedly Positive

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

We are committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.