Food Service Assistant / Barista

Sodexo; Greater London; On-site; GBP 12,398,000 - 17,909,000; Full time

Benefits offered by this job

Wellbeing platform access

Employee Assistance Programme

24h virtual GP service

Company pension plan

Learning and development opportunities

Bike to Work scheme

Enhanced benefits and leave policies

Job summary

Sodexo in Greater London is seeking a front-of-house team member to support daily food service operations, including counter service and barista coffee. You will deliver a consistently high standard of customer care while preparing deli items and beverages to required standards.

Role emphasises professionalism, teamwork, clean working practices, and adherence to health and safety policies with opportunities for development and benefits.

Qualifications

• Experience in food service, catering or hospitality frontline roles.
• Ability to prepare and serve foods and beverages to required standards.
• Strong customer service and communication skills.
• Commitment to cleanliness, safety and compliance.

Responsibilities

• Support daily food service operations including counter service and barista coffee.
• Provide high standard of customer care and presentation of food and beverages.
• Prepare deli sandwiches and beverages to required standards.
• Maintain cleanliness and presentation of service areas.
• Assist with stock replenishment and waste minimisation.
• Handle dietary requirements and allergies with care.
• Report feedback, incidents, or hazards promptly.
• Attend training sessions and team meetings as required.

Skills

Customer service

Team player

Communication skills

Professional appearance

Health & safety awareness

Attention to detail

Education

Basic Food Hygiene Certificate

Job description

• You will support daily food service operations including counter service, deli food preparation, and barista coffee making, while delivering a consistently high standard of customer care.
• Provide excellent customer service through the preparation, presentation, and service of food and beverages
• Prepare deli sandwiches, beverages, and barista-style coffee to required standards
• Maintain high standards of personal presentation and professionalism
• Support the setup and presentation of food service areas & maintain cleanliness
• Assist with replenishing food, beverages, and equipment during service
• Assist with stock control, minimising waste, and supporting sales
• Handle food carefully, including awareness of special dietary requirements and allergies
• Report customer feedback, complaints, incidents, or hazards promptly
• Build positive working relationships with colleagues and promote a strong team culture
• Attend training sessions and team meetings as required
• Follow all company and client policies and site regulations
• Comply with food hygiene, health and safety, fire safety, COSHH, and safe working practices
• Be aware of workplace hazards and report concerns appropriately
  This is a front-of-house role within a flagship business environment, so confidence, professionalism, and strong customer service skills are essential., Experience in food service, catering, hospitality, or a similar frontline role
• Previous food handling experience
• Strong customer service and communication skills
• Ability to work effectively as part of a team
• Professional appearance and high standards of personal hygiene
• Good understanding of health and safety practices

Desirable

• Basic Food Hygiene Certificate
• Experience working in environments where compliance and standards are important
  Access to an online wellbeing support platform
• Employee Assistance Programme offering personal, legal, and financial support
• 24-hour virtual GP service
• Colleague discount scheme across major retailers
• Company pension plan
• Learning and development opportunities
• Bike to Work scheme
• Enhanced benefits and leave policies

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications