Food Service Assistant

Sodexo; Lowestoft; On-site; Part time

Job summary

A leading catering service provider in Lowestoft is seeking a dedicated team member to join their food service staff. The role involves preparing and serving food and beverages while ensuring high standards of customer service and hygiene are maintained. Ideal candidates have excellent communication skills, a focus on safety, and experience with till operation. This position offers competitive pay and a supportive work environment.

Benefits

Mental health & wellbeing support

Employee Assistance Programme

24/7 virtual GP

Discounts for employees & family

Financial tools & retirement plan

Cycle to Work

Paid Volunteering Day

Qualifications

• Strong focus on safety and hygiene.
• Ability to adapt to varying shifts.
• Basic knowledge of food hygiene and safe handling practices.

Responsibilities

• Prepare and serve food and beverages maintaining high standards.
• Provide efficient customer service, including till operation.
• Maintain a clean and hygienic working environment.
• Check deliveries and follow food safety regulations.
• Participate in training and additional duties as required.

Skills

Excellent communication skills

Customer service skills

Flexibility

Experience with EPOS systems

Job description

Job Details

• 30 hours per week
• Monday - Friday
• £12.60 per hour
• Free onsite parking
• Discounted Birdseye Shop

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input isNR32 1XQ

Job Introduction

Join our dedicated catering team atBirds Eye, Lowestoft, where you'll play a vital role in preparing, presenting, and serving food and beverages to the highest standards. With a focus on delivering outstanding customer service and ensuring smooth operations, you'll help create a positive dining experience every time. The role also involves periods of independent working, so confidence in managing tasks alone while maintaining exceptional safety, hygiene, and service standards is essential.

What you'll do

• Assist with the preparation, presentation, and service of food and beverages, consistently maintaining the highest standards.
• Provide friendly, efficient customer service, including counter service and till operation.
• Maintain a clean, safe, and hygienic working environment across all equipment, service areas, and dining spaces.
• Prepare and serve a range of hot and cold drinks, restock vending machines, and ensure service areas are always fully supplied.
• Check and receive deliveries, accurately record food temperatures, and follow all food safety and hygiene regulations.
• Take part in training and carry out additional duties as required to support the smooth running of the catering operation.

What you bring

• Excellent communication and customer service skills with a professional and approachable manner.
• Strong focus on safety, with consistently high standards of personal hygiene and presentation.
• Flexible, reliable, and positive, with the ability to adapt to varying shifts and tasks.
• Experience using tills and electronic point-of-sale (EPOS) systems (desirable).
• Basic knowledge of food hygiene, safe food handling practices, and COSHH principles (desirable).
• Ability to maintain accurate records and confidently use basic computer systems (desirable).

What we offer

Working with Sodexo is more than a job; it's a chance to be part of something greater.You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid Volunteering Day

Fuel the night with great service - apply today!