Food Service Assistant

Sodexo Ltd; Lowestoft; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading catering service provider in Lowestoft seeks a team member to prepare and serve food, ensuring high standards of customer service and hygiene. The role involves flexible working hours and various responsibilities, including food preparation and customer interaction. The ideal candidate should have excellent communication skills and a focus on safety. Competitive hourly rate and benefits are offered.

Benefits

Mental health & wellbeing support

Employee Assistance Programme

Virtual GP

Discounts for family

Financial tools

Cycle to Work

Qualifications

• Excellent communication and customer service skills.
• Strong focus on safety and hygiene standards.
• Flexible and reliable with the ability to adapt.

Responsibilities

• Prepare and serve food and beverages.
• Provide efficient customer service.
• Maintain cleanliness and hygiene in the workspace.
• Accurately record food temperatures and deliveries.

Skills

Communication skills

Customer service skills

Safety focus

Hygiene standards

Tools

EPOS systems

Computer systems

Job description

• 30 hours per week
• Monday - Friday
• £12.60 per hour
• Free onsite parking
• Discounted Birdseye Shop

Check your local transport linkshere:Plan Your Journey | Traveline- the destination you should input isNR32 1XQ

Job Introduction

Join our dedicated catering teamatBirds Eye,Lowestoft, where you’ll play a vital rolein preparing, presenting, and serving food and beverages to the higheststandards. With a focus on delivering outstanding customer service and ensuringsmooth operations, you’ll help create apositive dining experience every time. The role also involves periods ofindependent working, so confidence in managing tasks alone while maintainingexceptional safety, hygiene, and service standards is essential.

What you’ll do:

• Assist with the preparation, presentation, and service of food and beverages, consistently maintaining the highest standards.
• Provide friendly, efficient customer service, including counter service and till operation.
• Maintain a clean, safe, and hygienic working environment across all equipment, service areas, and dining spaces.
• Prepare and serve a range of hot and cold drinks, restock vending machines, and ensure service areas are always fully supplied.
• Check and receive deliveries, accurately record food temperatures, and follow all food safety and hygiene regulations.
• Take part in training and carry out additional duties as required to support the smooth running of the catering operation.

What you bring:

• Excellent communication and customer service skills with a professional and approachable manner.
• Strong focus on safety, with consistently high standards of personal hygiene and presentation.
• Flexible, reliable, and positive, with the ability to adapt to varying shifts and tasks.
• Experience using tills and electronic point-of-sale (EPOS) systems (desirable).
• Basic knowledge of food hygiene, safe food handling practices, and COSHH principles (desirable).
• Ability to maintain accurate records and confidently use basic computer systems (desirable).

What we offer:

Working with Sodexo is more thana job; it’s a chance to be part of something greater.You’ll belong in acompany and team that values you for you; you’ll act with purpose and have animpact through your everyday actions; and you’ll be able to thrive in your ownway. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid Volunteering Day

Fuel the night with great service– apply today!