Food Service Assistant

Sodexo Ltd; Derry/Londonderry; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent global service provider in Derry/Londonderry is seeking a Food Service Assistant to deliver excellent customer service and prepare food in a fast-paced environment. Candidates should have strong communication skills and a proactive attitude. This full-time role offers perks like a meal allowance, career development opportunities, and various employee benefits.

Benefits

Meal allowance while on shift

Parking on site

Opportunities for career development

Employee Assistance Programme

24hr virtual GP Service

Discounts across popular retailers

Pension Plan membership

Qualifications

• Previous experience in food service or customer-facing roles preferred but not essential.
• Basic knowledge of food safety, hygiene, and HACCP standards.
• Confidence in handling cash and operating tills.

Responsibilities

• Prepare, present, and serve food and beverages to company standards.
• Support with the setup, replenishment, and cleaning of food counters.
• Operate tills and manage cash handling tasks.

Skills

Customer service skills

Food safety knowledge

Cash handling skills

Communication skills

Job description

Overview

• Full time
• 35 hours per week
• 5 shifts out of 7 days a week | 8:00-17:00 (2 shifts) or 8:00-15:00
• £12.21 per hour
• Due to site requirements applicants need to be at least 18 years old at the time of application.
• Meal allowance while on shift | parking on site
• Opportunities for career development
• Plus our Sodexo employee benefits packag

Food Service Assistant

Springtown Industrial Estate, Derry - Full time*

Serve incredible food, enjoy incredible perks.

Be part of a team where great service and good food come together. Explore what Sodexo can bring to the table.Step into a role where you bring energy to every shift, serving delicious meals and brightening our customers’ day with every interaction. A role where you\'re paid to put a smile on someone\'s face. Feed our customers, and we\'ll fuel your career!

What you\'ll do:

• Deliver excellent customer service by preparing, presenting, and serving food and beverages to company and client standards.
• Support with the setup, replenishment, and cleaning of food counters, tables, and condiments.
• Operate tills, manage cash handling, complete sales controls, and maintain accurate records.
• Ensure food is stored, handled, and served safely in line with HACCP, health, and hygiene regulations.
• Refill vending machines, check stock deliveries, and record food and temperature checks as required.
• Assist with special functions and events, including those outside normal working hours.
• Maintain a clean, hygienic, and welcoming service environment at all times.
• Respond to customer feedback, escalate complaints, and report any incidents, accidents, or irregularities.

What you\'ll bring:

• Previous experience in food service, catering, or customer-facing roles (preferred but not essential).
• Basic knowledge of food safety, hygiene, and HACCP standards.
• Confidence in handling cash, operating tills, and completing related documentation.
• Strong communication and customer service skills with a friendly, professional approach.
• Flexibility to support different service areas and adapt to changing needs.
• Ability to work as part of a team and follow company processes and standards.
• Willingness to undertake training and continuously improve skills.
• A proactive, safety-conscious attitude with attention to detail and cleanliness.

Why Sodexo?

Working with Sodexo is more than a job; it’s a chance tobe part of something greater.

Belong in a company and team that values you foryou.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater?

Belong in a team, thrive in service.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications