Food & Safety Technical Officer – Flexible Hours + Pension

South Norfolk and Broadlands Council; Norwich; On-site; GBP 32,000 - 46,000; Full time

Job summary

South Norfolk and Broadland Councils are seeking a Technical Officer to join the Food & Safety Team. You will build regulatory compliance and safeguard public health while supporting business needs.

Working alongside Environmental Health Officers, you will inspect businesses, provide guidance, investigate complaints and help deliver official controls to improve outcomes for communities. This role offers opportunities to develop technical skills within a supportive, collaborative council

Qualifications

• Qualification to satisfy Food Law Code of Practice requirements (e.g. EHRB/CIEH) or equivalent.
• Experience in food safety/regulatory environment.
• Knowledge of food hygiene legislation and safety management principles.
• Strong communication and engagement with businesses and the public.
• Good organisational skills and ability to manage competing priorities.
• Practical, solutions-focused approach with sound professional judgement.

Responsibilities

• Carry out food hygiene inspections of allocated food businesses.
• Provide practical advice and guidance to food operators to support compliance.
• Investigate food complaints, service requests and incidents.
• Undertake revisits, follow-up interventions and verification of compliance.
• Prepare reports, records and evidence in line with regulatory requirements.
• Deliver routine warnings, notices and proportionate enforcement actions.
• Support sampling programmes and food safety initiatives.
• Collaborate with Environmental Health Officers on complex investigations.
• Contribute to improving food hygiene standards and confidence in local businesses.

Skills

Food safety knowledge

Regulatory compliance

Communication skills

Organisational skills

Judgement

Education

Higher Certificate in Food Control

Job description

South Norfolk and Broadland Councils are seeking a Technical Officer to join the Food & Safety Team. You will build regulatory compliance and safeguard public health while supporting business needs.

Working alongside Environmental Health Officers, you will inspect businesses, provide guidance, investigate complaints and help deliver official controls to improve outcomes for communities. This role offers opportunities to develop technical skills within a supportive, collaborative council