Food Safety Technical Officer

South Norfolk and Broadland Councils; Norwich; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Flexible working hours

Free onsite parking

Employee discounts

Competitive holiday allowance

Wellbeing initiatives

Local Government Pension Scheme

Job summary

South Norfolk and Broadland Councils is seeking a motivated Technical Officer to join our Food & Safety Team. You will work alongside Environmental Health Officers to safeguard consumers and support business compliance.

The role involves conducting food hygiene inspections, advising businesses, handling complaints, and contributing to enforcement actions. We offer flexible hours, great benefits and a supportive, community-focused environment.

Qualifications

• A suitable qualification to satisfy the Food Law Code of Practice requirements e.g. Higher Certificate in Food Control awarded by the Environmental Health Registration Board (EHRB) or the Chartered Institute of Environmental Health (CIEH), or equivalent.
• Experience of working in a food safety, regulatory, compliance, auditing or enforcement environment.
• Knowledge of food hygiene legislation and food safety management principles.
• Strong communication skills and the ability to engage constructively with businesses and members of the public.
• Good organisational skills and an ability to manage competing priorities.
• A practical, solutions-focused approach combined with sound professional judgement.

Responsibilities

• Carrying out food hygiene inspections of allocated food businesses in accordance with authorised officer competencies.
• Providing practical advice and guidance to food business operators to support compliance and business improvement.
• Investigating food complaints, service requests and other food-related incidents.
• Undertaking revisits, follow-up interventions and verification of compliance.
• Preparing reports, records and evidence in accordance with regulatory requirements.
• Delivering routine warnings, notices and other proportionate enforcement actions within delegated authority.
• Supporting sampling programmes, promotional projects and food safety initiatives.
• Working closely with Environmental Health Officers on more complex investigations and regulatory interventions.
• Helping to improve food hygiene standards and maintain confidence in local businesses.

Skills

Regulatory compliance

Food safety knowledge

Communication skills

Organisational skills

Problem solving

Education

Higher Certificate in Food Control

Job description

South Norfolk and Broadland Councils is seeking a motivated Technical Officer to join our Food & Safety Team. You will work alongside Environmental Health Officers to safeguard consumers and support business compliance.

The role involves conducting food hygiene inspections, advising businesses, handling complaints, and contributing to enforcement actions. We offer flexible hours, great benefits and a supportive, community-focused environment.