Food Retail Customer Assistant - Late Shifts + £3 Premium

Marks & Spencer Plc; St Albans; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Unsocial hours premium

Job summary

Marks & Spencer plc is hiring a Customer Assistant in our Food section. You’ll be the frontline ambassador, delivering five-star service, explaining product knowledge, and handling busy periods with a calm, proactive approach.

We value teamwork, flexibility, and digital confidence to use Sparks App and in-store devices. Shifts include evenings and weekends, with a £3 per hour unsocial premium for hours 22:00–06:00. Join a fast-paced team at UK’s leading retailer.

Qualifications

• Experience in delivering customer service in a fast-paced environment.
• Ability to work flexible shifts, including evenings and weekends.
• Comfort with using digital tools to enhance the customer experience.

Responsibilities

• Provide frontline service and drive sales in the Food section.
• Advise customers and promote products to meet demand.
• Utilise Sparks App and in-store devices to assist customers.
• Be a team player and adapt to varied store areas during shifts.

Skills

Customer service

Teamwork

Flexible shifts

Digital confidence

Tools

Sparks App

In-store devices

Job description

Marks & Spencer plc is hiring a Customer Assistant in our Food section. You’ll be the frontline ambassador, delivering five-star service, explaining product knowledge, and handling busy periods with a calm, proactive approach.

We value teamwork, flexibility, and digital confidence to use Sparks App and in-store devices. Shifts include evenings and weekends, with a £3 per hour unsocial premium for hours 22:00–06:00. Join a fast-paced team at UK’s leading retailer.