Food & Beverage Team Member Waiter/Waitress

MERCURE; Greater London; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading hospitality provider is looking for a Waiter / Waitress to join their team at Mercure London Bridge. This role focuses on delivering exceptional service and creating memorable experiences for guests. Candidates must be fluent in English and possess a welcoming nature, with opportunities for personal and professional development. Join a diverse team dedicated to exceeding guest expectations while enjoying perks like discounted hotel stays and continuous training.

Benefits

Free night stays in UK hotels

50% discount in Accor Restaurants

Continuous development through Accor Academy

Wellbeing support

Limitless opportunities across 5000 hotels

Qualifications

• You must be a sparkling, upbeat personality.
• Ability to connect with guests in a fast-paced environment.

Responsibilities

• Deliver consistent and memorable service to all guests.
• Work together with your team to ensure guest satisfaction.

Skills

Welcoming nature

Ability to build rapport

Fluency in English

Job description

Job Description

Our mission at Mercure London Bridge is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

A job, a career or a calling - whatever brings you here, we have something for you!

As part of our team you can have:

• Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
• Discounted hotel rates all over the world in Accor Hotels
• Continuously learn and develop yourself with our Accor Academy
• Support your wellbeing in your professional and personal lives
• Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
• Participate actively in initiatives to build a more inclusive and sustainable world
• And many more benefits and perks : Our objective is simple : make you grow and give you the spark to unleash your personality

As our next Waiter / Waitress, you…

Wear your smile with pride and understand the power of your welcoming nature

Deliver consistent and memorable serviceto all our guests.

Connect and work together with your team to ensure every guest leaves with a wish to return.

Are a sparkling, upbeat personality able to quickly build rapport in a fast-paced environment.

A little more information :

We believe that our people are at the heart of everything we do which is why we are committed to offering you a comprehensive training programme that will support you at every step in your new role.

We offer a place where you can “Be All You Are” as part of a diverse team that delivers memorable hospitality and strives to exceed guests' expectations.

Our hotel offers 144 rooms, meeting rooms, bar and restaurant

To ensure you can best welcome and care for our guests you will need to be fluent in English

Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.

If you feel you are the right candidate for the role as our Waiter / Waitress, please click ‘ apply ’ now! We ’ d love to hear from you!

One more thing…

By working at Mercure London Bridge you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality

Our commitment to Diversity & Inclusion :

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.

Additional Information

Information on the processing of personal data

When you submit an application to Accor UK Business & Leisure Hotels Limited, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application.

We may also process data supplied to us by third parties, for example one or more of your former employers or a third‑party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision.

In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016 / 679) and the Data Protection Act 2018).

Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.