Food & Beverage Team Member - Ormskirk

The National Trust; Ormskirk; On-site; GBP 24,000 - 26,000; Part time

Job summary

A leading heritage organization in Ormskirk is seeking a Food & Beverage Team Member to join their dynamic team. In this role, you'll provide outstanding service at the café, welcoming guests and maintaining high standards in food preparation. Flexibility is essential as the position involves varying hours, including weekends. This is a zero-hour contract with a salary of £12.25 per hour, offering various benefits and opportunities for personal development.

Benefits

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest, and your children

Holiday allowance up to 32 days

Flexible working whenever possible

Qualifications

• Happy to work in a team or on your own initiative.
• A people person who cares about giving great service.
• Enthusiastic and willing to learn.

Responsibilities

• Welcome and look after everyone who comes to the café.
• Ensure high standards of food and drink preparation.
• Assist the kitchen team with food preparation when needed.

Skills

Teamwork

Customer service

Enthusiastic attitude

Job description

Food & Beverage Team Member - Ormskirk

Summary

In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.

The National Trust is renowned for its food and hospitality.

We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us.

We’re looking for a Food and Beverage Team Member.

In this role, you’d be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you’d get here for work, before applying for the job.

Hours

• Zero‑hour contract, meaning we can’t guarantee a set number of hours each week.
• Role includes weekends and Bank Holidays but does not require evening or split shifts.

While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs.

We’ll try to give as much notice as possible.

Duration

• Fixed term contract until 1 November 2026

Salary

• £12.25 per hour

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What it's like to work here

Please read our package, below, to see what benefits we offer you.

To find out more about what it’s like to work in a food and beverage team for the National Trust, clickhere towatch our video.

What you'll be doing

As a Team Member, your main focus will be front of house, dealing directly with people. You’ll welcome and look after everyone who comes to the caf . With your love of working with people, your ‘can-do’ attitude and your desire to provide an outstanding service, you’ll be making sure everyone has an enjoyable time.

This is a lively business that’s constantly on the go, so teamwork and adaptability are crucial. You’ll be keen to understand what people want, to help them and to make recommendations. You’ll always keep the standards of food and drink preparation and presentation high.

Using your excellent eye for detail, you’ll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food.

We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached.

You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking for

• happy to work in a team or on your own initiative.
• people person, who cares about giving great service.
• enthusiastic and willing to learn.

Benefits

We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance.

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

Click here to find out moreabout the benefits we offer to support you.