Food & Beverage Team Member (Christmas)

Fiskars; Brighton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A well-known brand in hospitality is seeking a temporary Food & Beverage Team Member for the Christmas season at their iconic location. Responsibilities include welcoming guests and ensuring excellent service during events. Ideal candidates will have experience in hospitality, be confident, and possess strong communication skills. The position is part-time, working 15 hours over 2 days per week, until January 4th, 2026, including potential evening shifts.

Benefits

Free onsite gym

Flexible holidays

Sociable working hours

Free on-site parking

Staff discount

Pension scheme

Employee Assistance Programme

Qualifications

• Previous experience in a hospitality role preferred.
• Enthusiasm in meeting and greeting guests.
• Ability to learn booking systems quickly.
• Strong focus on customer service standards.
• Good communication and teamwork skills.
• Well presented and positive attitude.

Responsibilities

• Deliver Christmas events and provide luxury experiences.
• Welcome guests and ensure their satisfaction.

Skills

Hospitality experience

Confidence

Communication skills

Attention to detail

Teamwork

Tools

Gamma

Collins

Hospitality systems

Job description

We are looking for a temporary Food & Beverage Team Member to work up to Christmas within our iconic Wedgwood Tea Room at our award-winning tourist destination, World of Wedgwood. World of Wedgwood is the home of Stoke-on-Trent’s most prestigious ceramics brand, Wedgwood, in Barlaston (5 minutes from Trentham).

Reporting to the Restaurant Manager you will be involved in delivering our Christmas events, welcoming all guests and providing the ultimate luxury experience.

Requirements

• preferably have previous experience of working in a hospitality role, ideally within a similar environment
• demonstrate confidence and enthusiasm in meeting, greeting and building a rapport with guests
• be confident (or a quick learner) in using Gamma, Collins & Hospitality systems for bookings and ticket handling
• possess an eye for detail and be focused on delivering excellent customer service standards
• have the ability to communicate effectively and work well in a team, including the wider World of Wedgwood team
• be well presented with a ‘can-do’ attitude

This is a temporary part time role for Christmas until January 4th 2026, working 15 hours per week over 2 days from 7, predominately on Saturday and Sunday. (Evening work may be required on occasion by prior arrangement).

Benefits

• Free onsite gym (accessible 24 hours a day, 7 days a week)
• Flexible holidays
• Sociable working hours
• Free on-site parking
• Staff discount within the World of Wedgwood and on products within the Fiskars Group brand portfolio
• Pension scheme
• Employee Assistance Programme (EAP)