Food & Beverage Team Member / Aelod Tim Bwyd a Diod

National Trust; Wales; On-site; GBP 40,000 - 60,000; Part time

Job summary

A prominent conservation organization in Wales is seeking a Food and Beverage Team Member. In this role, you will provide excellent customer service at the café, ensuring visitors have a memorable experience. The position offers flexible hours with a pay rate of £12.25 per hour. No set hours per week are guaranteed, so adaptability is essential.

Benefits

Substantial pension scheme of up to 10%

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Discounts on gym memberships

Holiday allowance up to 32 days

Flexible working opportunities

Employee assistance programme

Free parking at most Trust places

Qualifications

• Happy to work in a team or on your own initiative.
• A people person, who cares about giving great service.
• Enthusiastic and willing to learn.

Responsibilities

• Welcome and look after everyone who comes to the café.
• Maintain high standards of food and drink preparation.
• Assist the kitchen team with food preparation when needed.

Skills

Teamwork

Customer service

Adaptability

Attention to detail

Job description

Important notice

In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.

The National Trust is renowned for its food and hospitality. We run 185 cafés, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us.

We’re looking for a Food and Beverage Team Member. In this role, you’d be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out.

This location is in a rural area, so please think about how you’d get here for work, before applying for the job.

• Duration: Fixed Term Contract until 30 April 2026
• Hours: This is a zero-hour contract, meaning we can’t guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We’ll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts.
• Salary: £12.25 per hour
• Interview date: Week commencing Monday 8th December

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

Hysbysiad pwysig

Yn unol â’n polisi adleoli, byddwn yn rhoi blaenoriaeth i ymgeiswyr sydd ‘dan rybudd dileu swydd’ ffurfiol.

Mae’r Ymddiriedolaeth Genedlaethol yn enwog am ei bwyd a’i lletygarwch. Mae gennym ni 185 o gaffis, ystafelloedd te, a bwytai dros Gymru, Lloegr a Gogledd Iwerddon a hoffem i chi ymuno â ni.

Rydym yn chwilio am Aelod o'r Tîm Bwyd a Diod. Fel rhan o’r rôl hon, byddech yn gwneud gwahaniaeth go iawn i waith yr Ymddiriedolaeth Genedlaethol, yn ogystal â helpu i roi diwrnod cofiadwy i bobl.

Mae’r lleoliad hwn mewn ardal wledig, felly gofynnwn yn garedig i chi feddwl sut fyddech chi’n ein cyrraedd ni ar gyfer gwaith, cyn i chi wneud cais am y swydd.

Hyd: Cytundeb Cyfnod Penodol 30 Ebrill 2026

Oriau: Mae hwn yn congwrth dim oriau, sy’n golygu na allwn ni warantu nifer penodedig o oriau bob wythnos. Er ein bod yn ceisio darparu patrwm gwaith cyson, mae angen hyblygrwydd gan y gall amserlenni newid yn seiliedig ar anghenion busnes. Byddwn yn ceisio rhoi cymaint o rybudd â phosib. Mae’r rôl yn cynnwys penwythnosau a Gwyliau Banc, ond nid yw’n gofyn am sifft gyda’r nos na sifft wedi’i rhannu.

Bydd y swydd hon yn cynnwys gweithio ar benwythnosau, dyddiau’r wythnos ac ar wyliau banc, 10yb-4yp.

Cyflog: £12.25 y awr

Dyddiad cyfweld: Wythnos yn dechrau Dydd Llun 8 Rhagfyr

Ar gyfer y swydd hon, bydd angen ichi gwblhau ein hasesiad ar-lein yn hytrach na defnyddio C.V. neu ffurflen gais ar-lein. Bydd hyn o gymorth i ni ddeall mwy am eich cryfderau ac i chi gael mewnwelediad i’r swydd.

What it’s like to work here

Benefits

We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work‑life balance. Please read our package below to see what benefits we offer you.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

To find out more about what it’s like to work in a food and beverage team for the National Trust,

Buddion

Rydym am eich helpu chi i warchod y pethau sy’n bwysig i chi, fel cynilo ar gyfer eich dyfodol, gostyngiad ar eich siopa bwyd wythnosol, neu eich annog chi i gael cydbwysedd rhwng gwaith a bywyd. Darllenwch ein pecyn isod i weld pa fuddion yr ydym ni’n eu cynnig i chi.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

What you’ll be doing

As a Team Member, your main focus will be front of house, dealing directly with people. You’ll welcome and look after everyone who comes to the café. With your love of working with people, your ‘can‑do’ attitude and your desire to provide an outstanding service, you’ll be making sure everyone has an enjoyable time. This is a lively business that’s constantly on the go, so teamwork and adaptability are crucial.

You’ll be keen to understand what people want, to help them and to make recommendations. You’ll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you’ll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food.

We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.

Who we’re looking for

• Happy to work in a team or on your own initiative.
• A people person, who cares about giving great service.
• Enthusiastic and willing to learn.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places