Food & Beverage Team Leader

The Rank Group; Southend-on-Sea; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading casino operator in the UK is seeking an F&B Team Leader to enhance food and beverage services while inspiring a team to deliver exceptional customer experiences. The role requires strong leadership skills and experience in the food and beverage sector. Flexibility for night shifts and weekends is necessary. The position offers competitive pay and numerous benefits including paid breaks and holiday entitlement.

Benefits

Hourly pay rate of £12.95

Uncapped tips

Premium Pay Night Allowance

Paid breaks

28 days holiday

3% pension contribution

Life insurance

Long service awards

Online learning courses

Free team uniform

Retail discount scheme

Employee assistance programme

Food and soft drinks discounts

Qualifications

• Strong leadership skills with experience in building high performing teams.
• Experience in Food & Beverage operations.
• Relevant qualifications are advantageous but not essential.

Responsibilities

• Oversee the delivery of food and beverage services.
• Inspire a team to maintain high standards of service.
• Ensure customers have engaging dining experiences.

Skills

Leadership skills

Customer service orientation

Team building

Education

NVQ Level 2 in Hospitality or relevant kitchen qualification

Job description

Company Description

Join Us at Grosvenor Casinos

At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong.

Our casinos sit at the heart of communities across the UK. They’re more than venues - they’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And right now, we’re on an exciting journey of growth - to become the UK's most loved casinos.

That’s where you come in.

As a valued team member, you'll receive the following benefits:

• Hourly pay rate of £12.95
• Tips: Receive a share of uncapped tips
• Premium Pay Night Allowance: An additional £1 per hour after midnight
• Paid breaks
• Holiday Entitlement: 28 days of holiday to relax and recharge (Based on full time contracts)
• Legal & General Pension Scheme: We contribute 3% to your pension.
• Life Insurance:Coverage provided for peace of mind
• Long Service Awards: Celebrate your career milestones with us
• Online learning: Access supplementary online courses to enhance your skills
• Uniform: We provide a free team uniform
• Retail Discount Scheme: Enjoy discounts and offers at selected retailers
• Employee Assistance Programme: Access to support and resources whenever you need them
• Food and Soft Drinks Discounts

Job Description

As an F&B Team Leader, your role is pivotal in orchestrating the seamless delivery of food and beverage services that not only meet but exceed customer expectations. Your leadership will inspire a team to uphold the highest standards of professionalism and efficiency, ensuring every customer enjoys an engaging drinking and or dining experience that is flawless from start to finish.

You’ll inspire and motivate your team to provide a first-class service that leaves customers wanting to return time & time again and driving our mission to being the most loved Casinos in the UK.

Qualifications

• Strong and inclusive leadership skills where you have demonstrable experience of building a high performing team
• Experience of working in a Food & Beverage operation
• If you have either an NVQ Level 2 in Hospitality or a relevant kitchen qualification that would be an advantage - but not essential.

Additional Information

Be Part of What’s Next

If you're looking for more than just a job - if you want to be part of a team that values passion, performance and care - we’d love to hear from you.

We’re building something special at Grosvenor Casinos. Join us and be part of it.

We’re for Everyone

At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know — we’re happy to help.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.