Food & Beverage Supervisor

Burlington Hotel; Coulsdon; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Discounted hotel stays for you, family

Personal development opportunities

Job summary

Bespoke Hotels is seeking a Food & Beverage Supervisor to lead and develop the F&B team, deputising for the F&B Manager when required. The role focuses on delivering exceptional guest service and maintaining high standards across all F&B operations.

The successful candidate will have at least 1 year in a similar role, be passionate about hospitality, and demonstrate reliability and a willingness to learn. Join a culture that values engagement and continuous development.

Qualifications

• The ideal candidate has at least 1 year of experience in a similar role.
• Passionate about hospitality and delivering great service.
• Reliable and eager to learn new skills.

Responsibilities

• Ensure departments meet criteria and consistently achieve service standards.
• Empower the team to handle guest feedback, both positive and negative.
• Maintain service standards across the food and beverage operation.
• Enforce company and legal cleanliness standards in all F&B areas.
• Supervise, encourage and develop the F&B team.
• Deputise for the Food & Beverage Manager in their absence.

Skills

Guest service

Team leadership

Reliability

Willingness to learn

Job description

We currently have an amazing opportunity to join the team as Food & Beverage Supervisor.

Bespoke Benefits… What's in it for you?

At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.

We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our 'Be-Attitude' values.

We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.

At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.

We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.

Requirements:

As a Food & Beverage Supervisor you will be expected to deputise for the Food & Beverage Manager in their absence. You will be required to play a vital role in leading and developing the team.

The ideal person will have at least 1 year's experience in a similar position and will have the ability to deliver great service to our guests.

We are looking for someone who is passionate about hospitality, reliable and willing to learn.

Duties will include:

1. Ensure departments are meeting set criteria, through confirming that all employees consistently achieve product and hospitality service standards.
2. To empower the team to be able to handle all guest feedback positive and negative.
3. To ensure all service standards are maintained throughout the food and beverage operation.
4. Ensure that Company and legal standards for cleanliness are maintained within all food and beverage areas.
5. Supervising, encouraging and developing the food and beverage team.
6. Deputise for the Food & Beverage Manager in their absence.

Being Bespoke:

Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.

We stand today as the UK's Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.

We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.