Food & Beverage Duty Manager

Champneys Eastwell Manor Hotel & Spa; Ashford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hospitality establishment in Ashford is seeking a Food and Beverage Duty Manager to oversee operations while ensuring exceptional customer service. The ideal candidate will manage a team and maintain quality standards, contributing to operational efficiency and guest satisfaction. Previous experience in hospitality is advantageous, along with strong management and communication skills.

Qualifications

• Strong customer service skills to ensure positive guest experiences.
• Proficiency in people management to lead a team effectively.
• Experience in managing inventory to ensure operational efficiency.
• Keen attention to detail to uphold high-quality standards.
• Flexibility to work in fast-paced environments.

Responsibilities

• Oversee day-to-day operations of the food and beverage outlet.
• Manage and motivate team members for exceptional service.
• Maintain inventory levels and oversee product quality.
• Collaborate with departments to enhance guest experiences.

Skills

Customer Service

People Management

Communication

Inventory Management

Attention to Detail

Flexibility

Job description

Role Description

This is a full-time, on-site role based in Ashford, at Champneys Eastwell Manor Hotel & Spa. The food and beverage duty manager will oversee day-to-day operations of the outlet, ensuring exceptional customer service and guest satisfaction.

Responsibilities include managing and motivating team members, maintaining inventory levels, overseeing product and service quality, and implementing strategies for operational efficiency and revenue growth. Collaboration with other departments to meet the hotel's standards and enhance guest experience will be essential.

Qualifications

• Strong Customer Service and Customer Satisfaction skills to ensure positive guest experiences.
• Proficiency in People Management and Communication to lead a team effectively and maintain a cohesive working environment.
• Experience in managing Inventory effectively to ensure stock availability and operational efficiency.
• Keen attention to detail and the ability to uphold high-quality standards.
• Flexibility to work in a fast-paced, on-site environment and handle multiple responsibilities efficiently.
• Previous experience in a hospitality or similar guest-facing role is an advantage.
• Understanding of hospitality industry standards and best practices is desirable.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Hospitality