Food & Beverage Assistant - Seaham Hall - Geko Restaurant

Seaham Hall; Seaham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A luxury hospitality provider in Seaham is looking for a Food & Beverage Assistant. You will deliver exceptional customer service, assist during meals, and ensure cleanliness in your working areas. Ideal candidates have previous restaurant or bar experience, excellent communication skills, and the ability to upsell offerings. This role offers flexible hours on a zero-hour contract, with training and employee benefits. Join a passionate team dedicated to creating memorable guest experiences.

Benefits

Comprehensive induction and in-house training

Employee benefits and discounts

Free onsite parking

Monthly and annual Employee of the Month incentives

Qualifications

• Previous experience in a similar role required – restaurant/bar/reception.
• Must have transport to work consistently.
• Be willing to attend training and gain an understanding of the menu.

Responsibilities

• Provide attentive service during meals and watch for special requests.
• Assist in the general cleaning of your working areas.
• Upsell desserts, starters, drinks etc.

Skills

Excellent customer service

Communication skills

Attention to detail

Tools

Simphony software

Job description

Role: Food & Beverage Assistant - Geko
Location: Seaham Hall, County Durham
Resort information: https://www.seaham-hall.co.uk
Salary: Up to £12.21 per hour, dependant on age plus a share of service charge, approx. 2k a year for full time hours
Hours: Full & Part Time hours on a zero hour contract, including weekends & bank holidays.
Relationships: General Manager, Kitchen team, Food & Beverage team

We are looking to expand our current team in Geko and are offering full and part time hours.
Do you have a can-do attitude?
Are you passionate about hospitality?
Are you customer focused and can consistently deliver excellent customer service in a fast-paced environment with a friendly attitude

Why You’ll Love Working With Us

• Comprehensive induction and in-house training to support your growth.
• Be part of a multi-award-winning team, including:
• Gold Winner, North East England Tourism Awards (five consecutive years)
• Shortlisted for VisitEngland Small Hotel of the Year 2025
• Gold Winner, VisitEngland Small Hotel of the Year 2022
• North of England Hotel of the Year 2023 – The Sunday Times
• 2025 Winner of Ethical, Responsible and Sustainable award at North East Hotels Association
• Access to wellness programs, charity events, and sustainability initiatives.
• Employee benefits, including recognition schemes and discounts on spa experiences.
• Streamaccess for financial wellbeing and flexibility.
• Up to 20% off gift vouchers and spa experiences.
• Free onsite parking and provided uniform.
• Monthly and annual Employee of the Month incentives.

The Ideal Candidate

• Previous experience in a similar role required – restaurant/bar/reception
• Have excellent customer service and communication skills
• Attention to detail to ensure the 5-star standard of service is delivered consistently
• Knowledge of Simphony software is advantageous
• Ability to effectively interact with management, team members and guests in a professional manner
• Be a team player as well as an individual worker
• Must have transport
• To provide attentive service during the meal and watch for special requests.
• To assist in the general cleaning of your working areas.
• To take every opportunity to upsell – desserts, starters, drinks etc.
• To attend work consistently well groomed, in uniform
• Be willing to attend training and gain an understanding of the menu to be able to offer guidance and recommendations to guests

Ready to Elevate Hospitality?

If you bring passion, professionalism, and a love for exceptional guest service, we’d be delighted to hear from you.

Join a team where every day offers the chance to create unforgettable moments — and where people are truly at the heart of everything we do.

Apply today and start your journey with Seaham Hall.