Food & Beverage Assistant - Manor House

Foxhills Club & Resort; Ottershaw; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary package

Company pension scheme - People's Part

Sick pay & enhanced maternity/paternit

Staff discounts on dining and hotel

Free on-site parking

Birthday breakfast

Job summary

Foxhills Collection in Ottershaw, Surrey, is seeking energetic individuals to join our Food and Beverage team as Assistants. The role covers restaurant, bar and banquet service with a focus on guest satisfaction and efficiency.

We welcome candidates with or without prior F&B experience. Training is provided, and a range of benefits accompanies the position.

Qualifications

• Previous experience in a food and beverage role is preferred but not required; training will be provided.
• Excellent customer service skills with a friendly and outgoing personality.
• Ability to work effectively in a fast-paced environment and remain calm under pressure.
• Strong communication and teamwork skills.

Responsibilities

• Assist in the preparation and service of food and beverages in our restaurant, bar, and banquet facilities.
• Greet guests warmly, take orders, and ensure prompt and accurate delivery of food and drinks.
• Maintain cleanliness and hygiene standards in dining areas, including clearing tables and resetting them for the next service.
• Provide recommendations on menu items and specials, and accommodate dietary requests.
• Collaborate with kitchen and bar staff to ensure smooth service flow and guest satisfaction.
• Handle payments, process transactions accurately, and maintain cash handling procedures.

Skills

Customer service

Communication

Teamwork

Flexibility

Calm under pressure

Cash handling

Education

Food safety certificate

Job description

Our mission is to make everyone feel better when they leave than when they arrived. It matters and so do each of us. Here is the role you could play.

Job Vacancy: Food and Beverage Assistant at Foxhills Collection

Are you passionate about delivering exceptional dining experiences and providing outstanding customer service? Foxhills Collection is currently seeking enthusiastic individuals to join our Food and Beverage team as Assistants at our prestigious establishment.

Position: Food and Beverage Assistant

Location: Foxhills Collection, Ottershaw, Surrey

Type: Full-time/Part-time

About Us

Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and unparalleled hospitality. Located in Ottershaw, our establishment caters to discerning guests from around the world, offering an unforgettable experience marked by elegance and sophistication.

Responsibilities

• Assist in the preparation and service of food and beverages in our restaurant, bar, and banquet facilities
• Greet guests warmly, take orders, and ensure prompt and accurate delivery of food and drinks
• Maintain cleanliness and hygiene standards in dining areas, including clearing tables and resetting them for the next service
• Provide recommendations on menu items and specials, and accommodate special dietary requests or preferences
• Collaborate with kitchen and bar staff to ensure smooth service flow and guest satisfaction
• Handle payments, process transactions accurately, and maintain cash handling procedures

Requirements

• Previous experience in a food and beverage role preferred but not required; training will be provided
• Excellent customer service skills with a friendly and outgoing personality
• Ability to work effectively in a fast-paced environment and remain calm under pressure
• Strong communication and teamwork skills
• Flexibility to work shifts including evenings, weekends, and holidays
• Food safety and hygiene certification is a plus

Benefits

• Competitive salary package
• Company pension scheme - People's Partnership
• Enhanced Company Sick Pay, Maternity and Paternity
• Opportunities for career advancement and professional development.
• Complimentary Country Club Membership giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more.
• Complimentary Country Club Membership for a partner/spouse and children after one years' service.
• Staff discounts on dining, including 50% off in selected restaurants when on shift, hotel stays, spa treatments, golf access and other amenities.
• Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more.
• Employee assistance program, with 24/7 assistance available.
• Anniversary stay - a complimentary one night stay and breakfast for two at Foxhills.
• Birthday breakfast - a complimentary breakfast for you and one other at one of our restaurants.
• Colleague social events including an annual staff party
• Free on-site parking

Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.

This position requires the candidate to prove their right to work in the UK