Food & Beverage Assistant Manager (Band 2) - Alresford

National Trust; Bishop's Sutton; On-site; GBP 21,000; Full time

Job summary

A leading conservation organization in England is seeking a Food and Beverage Assistant Manager to oversee service operations. You will lead a team while striving to achieve financial targets and ensuring compliance with health and safety standards. The role offers professional development opportunities and a competitive salary of £20,094, based on a 9-month contract.

Benefits

Substantial pension scheme

Free entry to National Trust places

Flexible working arrangements

Qualifications

• Ability to deliver high standards of service.
• Experience in recruiting and training teams.
• Proven track record of achieving financial targets.

Responsibilities

• Oversee the entire operation of food and beverage services.
• Support in recruiting and training new staff.
• Achieve financial targets by driving sales and managing resources.

Skills

Service delivery

Leadership

Financial targets achievement

Health and safety compliance

Income driving

Job description

As Food and Beverage Assistant Manager, you'll be working closely with the Food and Beverage Manager. You'll be helping to look after the entire operation, keeping consistently high standards in the team, in the outlets, and in the food and drink we prepare and serve. You'll always have an eye on ways to improve service and standards for our visitors. You'll support the team to help build a great place to work. This could include helping with recruiting and training new people or developing the team. You'll make sure that the team follow all relevant legislation and National Trust policies. You'll be setting and achieving financial targets to increase income and profits. This could be by driving sales through controlling resources and achieving the best possible customer service. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below.

Minimum Qualifications

• ability to deliver high standards of service
• a confident leader, responsible for recruiting, training, and developing a team
• experience in achieving financial targets and maximising profitability
• aware of health and safety compliance
• ability to identify opportunities to drive income

Additional Qualifications

• used to achieving outstanding customer service in a similar environment
• experienced with budgets to increase income and control costs (including managing stock and waste)
• a good leader of people, skilled in setting personal objectives and giving feedback

The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us. The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever. The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world. Its achievements have enabled the general public and the Trust's members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement. The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.

Hours & Salary

Hours: This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year 9am - finish. 5 out of 7 days with 2 days off together. Working 3 weekends out of 4. Your actual working hours will be 1463 over the term of your contract which is on average 37.5 hours per week. Salary: 20,094, equivalent to 26,793 per annum. Duration: 9 month contract.

Benefits

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places