Food & Beverage Assistant Hotels

Champneys; Ashford; On-site; GBP 40,000 - 60,000; Part time

Job summary

A renowned wellness hotel in Ashford is seeking a part-time Food & Beverage Assistant. In this role, you will provide excellent customer service and maintain the F&B area to high standards. Candidates should have a strong knowledge of the menus and dietary needs. This position offers flexible hours and various wellness benefits.

Benefits

Health and wellness incentives

Discounted stays for friends and family

Complimentary Spa Day after probation

Qualifications

• Complete knowledge of menus and ingredients.
• Ability to advise guests on menu choices.
• Professional communication skills.

Responsibilities

• Ensure F&B area meets guest expectations.
• Take reservations and orders accurately.
• Maintain clean working and dining areas.

Skills

Excellent customer service

Knowledge of dietary needs

Upselling skills

Job description

Food & Beverage Assistant Hotels

Champneys Eastwell Manor

Contract: Part Time
Salary: up to £12.21 per hour plus gratuities

20 hours

Our Food and Beverage Assistants have a complete working knowledge of the menus, menu ingredients and what is available for that day.

In this role you will provide consistent levels of excellent service, you will be courteous, professional, and have a passion for what we do. You will help to drive sales within the F&B department while being an ambassador for Champneys.

Some duties and responsibilities include:

• Ensuring the F&B area is well presented, inviting and to the standard our guests expect
• Have a full and sound knowledge of dietary needs
• Ensuring all literature available for our guests and have sound knowledge on calorific values and basic nutrition in order to advise guests on their menu choices
• Having a complete knowledge of all food & beverage menus enabling you to help with any guest queries
• Taking reservations, orders, delivering ordered Food & Beverages
• Maintaining a clean working and dining area and maintain cellar areas in a clean, safe and hygienic condition to ensure quality of wet products.
• Prepare restaurant & bar areas for service in accordance with Company standards and procedures.
• Serve guests with drinks and meals in accordance with Company and hotel standards and procedures and taking every opportunity to upsell.
• Rotate bar stocks and maintain sales displays according to Company and hotel guidelines.

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives
• Digital fitness programmes
• Nutrition guides and recipes
• Self-Guided meditation
• Wellbeing podcasts
• Champneys experiences (such as an overnight stay or an ultimate spa day experience)
• App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
• In house social media connecting our Champneys Family
• Employee Assistance Programme, offering counselling sessions and legal advice if required
• Other perks such as shopping discounts and financial support
• Motivating, rewarding and engaging colleague events.
• Discounted stays for you, your friends and family at any of our properties.
• Complimentary Spa Day on completion of your probationary period.
• 50% discount on all Champneys products.
• Great discounts on our partner products Elemis and Clarins.
• Discounted membership to our exceptional health clubs.
• Merlin Entertainments Attraction.
• Introduce a friend incentive.
• Long Service celebrations.
• Free parking [Hotels and Resorts only].
• Professional Uniform.