Food & Beverage Assistant

SeeMeHired; Oswestry; On-site; GBP 40,000 - 60,000; Part time

Job summary

A hospitality company in the United Kingdom is looking for a Food and Beverage Assistant to provide exceptional service and create a welcoming atmosphere for guests during service hours. The role requires a positive attitude, good teamwork, and the ability to remain calm under pressure. Flexible part-time contract available with competitive pay ranging from £6.40 to £11.44 per hour, along with various employee benefits such as progression opportunities and free meals.

Benefits

Discounts across the resort, including family and friends

Free onsite parking

Progression and career development opportunities

Pension Scheme

Free staff meals

Free gym membership

Share of Resort Service Charges on a monthly basis

Access to wellness programmes

Extra days holiday after 2 years

Vacation and paid time off

Qualifications

• Calm under pressure during busy periods.
• Initiative and problem-solving ability.
• Resilience and calm attitude when dealing with face-to-face complaints.

Responsibilities

• Providing exceptional levels of service to all guests, responding to requests and complaints.
• Preparing outlets for service and ensuring the operation is ready for the next shift.
• Maintaining good food safety, hygiene standards and practices.

Skills

Confident and approachable

Positive, can-do attitude

Good teamwork and ability to work well alone

Excellent selling and customer service skills

Job description

An exciting opportunity has arisen for a Food and Beverage Assistant to join our Food & Beverage team. As a Food and Beverage Assistant, you are responsible for creating a warm and welcoming environment for guests during breakfast, lunch and dinner service and providing great service that makes the guest experience truly memorable. We are looking for enthusiastic individuals with a can‑do attitude and a commitment to making a difference. We are happy to discuss individual weekly hours and requirements.

Roles and Responsibilities

• Providing exceptional levels of service to all guests, responding to requests and complaints in a timely manner and ensuring guest satisfaction
• Preparing outlets for service and ensuring the operation is left ready for the next shift
• Taking beverage orders, preparing and serving drinks as requested, paying attention to detail
• Assisting with the receiving and storage of goods
• Maintaining good food safety, hygiene standards and practices
• Assisting with cellar operations
• Assisting with the preparation of a food and beverage functions service
• Cleaning equipment and maintaining glassware and china for service
• Preparing waiter service stations and tables
• Maintaining a high standard of personal appearance and hygiene, including wearing a clean uniform at all times
• Following all company policies and procedures outlined in the Employee Handbook, including cash handling and credit procedures
• Being aware of and following all Health and Safety procedures
• Performing any other reasonable tasks as specified by the manager

Values & Culture

• Focusing on the guest experience at all times and continually striving to delight
• Seeing each guest as part of a long‑term relationship, not a one‑time event
• Creating a team that is enthusiastic, consistent and committed, encouraging an open, honest and supportive culture
• Building an organisation with high integrity, recognising potential and success so guests and employees want to be part of it
• Encouraging the team to contribute to excellent working conditions for all
• Striving for a reputation of delivering financial performance and being engaged about business

Key Skills & Qualities

• Confident and approachable
• Positive, can‑do attitude
• Good teamwork and ability to work well alone
• Calm under pressure during busy periods
• Excellent selling and customer service skills
• Initiative and problem‑solving ability
• Resilience and calm attitude when dealing with face‑to‑face complaints

Job Details

Job Types: Part‑time, Permanent, Flexi hours contract
Pay: From £6.40 up to £11.44 per hour

Benefits

• Discounts across the resort, including family and friends
• Free onsite parking
• Progression and career development opportunities
• Pension Scheme
• Free staff meals
• Free gym membership
• Share of Resort Service Charges on a monthly basis
• Access to wellness programmes
• Extra days holiday after 2 years
• Vacation and paid time off