Food & Beverage Assistant

Novotel Leicester; Leicester Forest East; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Staff discounts

Stream pay

Employee assistance

Flexible working

28 days holiday

Staff meals

Above minimum wage

Career breaks

Staff parking

Job summary

Aimbridge Hospitality EMEA is seeking a Food and Beverage Assistant to join our team in the Leicester area. You’ll greet guests, take orders, serve food and drinks, and handle payments while upholding Aimbridge’s standards and a positive dining experience.

Flexibility is key, with shifts including nights, weekends and holidays. We offer staff discounts, training opportunities, and career growth as part of a diverse, people-first hospitality group.

Qualifications

• Customer-focused hospitality experience preferred.
• Strong communication and interpersonal skills.
• Willingness to work flexible shifts, including nights and weekends.

Responsibilities

• Greet guests and seat customers, take orders.
• Serve food and drinks and process payments.
• Maintain a clean and organised dining area.
• Restock supplies and assist with food preparation when needed.
• Support other team members to ensure a smooth service.

Skills

Guest service

Communication

Team player

Flexibility

Job description

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry-leading benefits that include

• Industry-leading training and leadership development opportunities
• Hotel discounts portfolio-wide – Staff rates and up to 50% discount on food & beverage and spa
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme
• Flexible working opportunities
• Minimum of 28 days holiday
• Staff meals on duty
• Starting salary above the national minimum wage
• Career and lifestyle breaks – Allowing you to take time off for key life events.
• Free staff parking

A day in the life of…

As a Food and Beverage Assistant, you’ll be responsible for ensuring that guests have a positive, first-class dining experience. You’ll greet guests, take orders, serve food and drinks, and handle payments. You’ll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business. Excellent customer service skills and attention to detail are essential for this role, and you’ll always work with Aimbridge’s four pillars of Food and Beverage in mind: People, Product, Guest, Performance.

What do we need from you?

• Food and Beverage experience isn't essential for this role, but to be successful, you will be passionate about providing an exceptional guest experience and living through our brand standards
• You’ll have strong communication skills and the ability to engage with guests in a friendly and professional manner
• An ability to work well in a team and collaborate with other staff members to provide excellent service to guest, being agile in your ability to support colleagues across the hotel
• Attention to detail and ability to maintain a clean and organised dining area
• Flexibility to work varying shifts, including nights, weekends and holidays.

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’