Food & Beverage Assistant

InterContinental Hotels Group; Gloucester; On-site; GBP 4,900 - 6,000; Part time

Benefits offered by this job

Meals on duty

28 days holiday including bank

Company sick pay

Life insurance

Hotel discounts

Refer a Friend

Job summary

Hotel Indigo Gloucester, part of InterContinental Hotels Group (IHG), is recruiting a Food & Beverage Assistant for an 8-hour per week contract. You will earn £13.15 per hour, plus service charge, with benefits across our global portfolio of hotels.

The role focuses on delivering high-quality guest service, working as part of a supportive team, and helping create a local, culturally rich guest experience.

Qualifications

• Minimum of 1 year experience in a similar role.
• Experience with working with customers in a busy environment.
• Willing to learn and work as part of a wide hotel team.

Responsibilities

• Greet guests, take orders and serve with a personalised service.
• Work with the F&B team to ensure allergen awareness and a positive guest experience.
• Support the team to maintain a welcoming, efficient restaurant environment.

Skills

1 year experience in hospitality

Customer service experience

Teamwork

Job description

Hotel Indigo Gloucester has a fantastic opportunity for a Food & Beverage Assistant to join our growing team and bring the Hotel Indigo values to life on a 8-hour per week contract!

You will earn £13.15 per hour, plus service charge.

At Indigo, we’re a global family of properties, bound together by a common desire to give our guests not merely a room, but a place. We deliver a beautiful perspective of the neighbourhood, bringing its sights, sounds, and flavours into our spaces. Just as no two neighbourhoods are alike, no two Hotel Indigos are alike!

Hotel Indigo Gloucester is set to open in 2026, offering a free-spirited experience for our guests enriched with local culture. Nestled in the heart of the neighbourhood and built on the site of the White Priory, we embrace the concept of storytelling-by-design. Artefacts rescued from the site are now showcased in the Gloucester Museum, linking our hotel to this city’s multi-layered history.

Our Food & Beverage Assistants enjoy a range of benefits including:

• Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies - which means global opportunities!

• Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice

• Meals whilst on duty

• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)

• We provide every employee company sick pay and life insurance

• Amazing discounts for our hotels and restaurants around the world

• Discounts from over 15,000 stores – all the way from retail to cinema

• Don’t forget, bring your friends and take part in our generous ‘Refer a Friend’ programme!

As a Food & Beverage Assistant, you enjoy variety and are at your best when being part of a team as well as being enthusiastic about delivering first-rate guest service through delivering high-quality food & beverages to all guests.

Your main duties will be:

• Greeting our guests, taking orders and serving our guests (you will be communicating with our guests and knowledgeable of the menu to provide recommendations and a personalised service) – experience working in a similar role within a Hospitality environment is desired but mostly we are looking for someone with a warm and authentic personality!

• Working in a team to create an excellent environment for our guests, staying aware intolerances and allergies (you will be working closely with our wider F&B team and Kitchen team to ensure our guests have an excellent experience, you will communicate in a positive and clear manner and be aware of existing allergen information and training) – excellent communication and personable skills are essential for this role!

• To succeed as Food & Beverage Assistant, you will need:

• To be enthusiastic about delivering great service and great food and drinks

• Minimum of 1 year experience in a similar role

• Experience with working with customers in a busy environment

• To be willing to learn new things and work as part of a wide hotel team

You must meet the legal requirements to work in the UK.

As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.