Food & Beverage Assistant

Hand Picked Hotels Ltd; Daventry; On-site; GBP 25,000 - 31,000; Full time

Job summary

A luxury hotel collection in Daventry is seeking a Food & Beverage Assistant to ensure high standards of service and presentation. The ideal candidate has experience in hospitality, demonstrates flexibility, and possesses the emotional intelligence needed to provide a personalized experience for guests. This full-time role includes a competitive salary, benefits, and opportunities for career progression.

Benefits

Competitive salary

Company pension scheme

Life assurance

Employee Assistance Program

28 days holiday

Career progression opportunities

Loyalty awards

Online retail discount platform

Qualifications

• Experience in a quality-driven hotel or restaurant.
• Enthusiastic and willing to take on new responsibilities.
• Ability to deliver high-quality guest experiences.

Responsibilities

• Prepare food and beverage service areas.
• Provide accurate product descriptions and recommendations.
• Work enthusiastically with team members to achieve goals.
• Maintain knowledge of the wine list.
• Anticipate guests’ needs.

Skills

Knowledge of food and beverage

Excellent communication skills

Flexibility

Emotional intelligence

Job description

Hand Picked Hotels

Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath-taking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand‑picked experience for every guest and employee.

We are currently recruiting for a Food & Beverage Assistant at Fawsley Hall Hotel & Spa, part of Hand Picked Hotels.

Fawsley Hall Hotel is located within Northamptonshire and offers our guests a luxurious stay, the hotel boasts 4 AA Red Stars and a 2‑AA Rosette restaurant. For rest and relaxation, Fawsley Hall is host to one of the Midland’s best destination spas and state‑of‑the‑art wellness and health club facilities. Its formal gardens and parkland were sculpted by the renowned architect Capability Brown in the 1760s.

About the Role

• The role of a Food and Beverage Assistant involves preparing food and beverage service areas to Hand Picked Hotels standards ensuring high standards of presentation are always maintained.
• You will be expected to be able to hold a good level of knowledge regarding food menu items and availability, including main ingredients, allergens and preparation style.
• Be able to offer accurate and enticing product descriptions with recommendations based on guest preferences.
• Working enthusiastically alongside team members to achieve departmental goals.
• As Food and Beverage Assistant you will be expected to be able to maintain a basic knowledge of the wine list and stock availability.
• Understands the basic principles of food and wine matching, different grape varieties and predominant flavours.
• Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.

About you

• To be considered for this role you will have current base knowledge and experience of food and beverage within a quality‑driven hotel, restaurant, or hospitality environment.
• You will be enthusiastic and willing to take on new responsibilities.
• Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate.
• Having a high level of emotional intelligence, enabling you to anticipate our guests’ needs ensuring they receive a Hand Picked experience.
• It is essential you can demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, which includes the ability to go above and beyond to ensure guests have a high‑quality, personalised, and magical experience that they remember, recommend and return to time and time again.

Company Benefits

• A competitive salary package of £13 per hour.
• This is a Full‑Time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business needs.
• Company pension scheme with a generous employer contribution.
• Life assurance scheme.
• Employee Assistance Program to support you with whatever life throws at you.
• Company Sickness Scheme Benefit.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Forward career progression, with access to our In House and external training programs, including apprenticeships up to level 7, WSET Level 1 and 2 with our In house Wine Academy which are all supported by our learning and development team.
• Annual loyalty awards (like afternoon teas and overnight stays)
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well‑being platform.
• Opportunity to make lifelong friendships and be part of a team that celebrates Diversity and Inclusion.
• Hand Picked Hotels is an Equal Opportunities employer.

Candidates must be eligible to live and work in the UK.