Food & Beverage Assistant

Apex Hotels; Bath; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel chain in Bath is seeking a Food and Beverage Assistant to join their team. The role involves providing exceptional customer service, engaging with guests, and maintaining high standards in food and drink. Ideal candidates possess a passion for hospitality and excellent attention to detail. Competitive pay and a variety of employee benefits are offered, creating a supportive and fun work environment.

Benefits

29 days holiday

Employee events and celebrations

In-house gym access

50% discount in restaurants

Financial Wellbeing App

Qualifications

• Passion for food and drink with a willingness to learn.
• Ability to provide consistent standards.
• Excellent communication skills.

Responsibilities

• Provide exceptional customer service in bar, restaurant, and room service.
• Greet guests with a friendly smile.
• Maintain knowledge of menu offerings and standards.

Skills

Customer service attitude

Attention to detail

Multi-tasking

Initiative

Job description

Why join Apex Hotels?

You will receive a warm welcome into the Apex family on joining us as a Food and Beverage Assistant in Bath. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Food and Beverage Team as we believe it is our personality, style and friendliness that makes Apex Hotels

You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:

• 29 days holiday
• Training and development from day one
• Employee events and celebrations
• Inhouse company interactive employee communication APP
• Entry to our state-of-the-art gym and pools
• Healthy meals to enjoy while you're working.
• Access to an external Employee Assistance Programme
• Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date.
• £200 referral bonus when your friends or family join the team.
• Contributions to a pension plan.

Following your first successful 3 months, you’ll also receive ……

• Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
• Involvement in our employee recognition schemes
• Long service recognition
• Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
• 50% discount in our restaurants
• Cycle to Work Scheme
• Discounted room rates for employees, friends, and family
• Spa treatments and product discounts
• Life Assurance cover

Starting your Journey:

As a Food and Beverage Assistant, we ask that you take pride in your work and have a willingness to learn. You will have a real passion for food and drink, and you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests that enhances their stay. You will enjoy chatting to our guests, offering help and assistance, you will be great at multi-tasking, you will be efficient at solving guest enquiries with a smile and your infectious personality!

Joining the dedicated Food and Beverage department, you will:

• Be involved in a varied role, working across bar, restaurant, conference and room service facilities.
• Greet our guests when they arrive with a friendly hello and your infectious smile.
• Create great customer service and a friendly, welcoming environment in order to promote guest loyalty
• Gain knowledge of our menus offerings and food and alcohol standards
• Receive 'on the job' and distinct Food and beverage training

On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge and confidence to be a great Food and Beverage Assistant. With this in mind, we are looking for a Food and Beverage Assistant who:

• Can deliver excellent standards
• Uses initiative
• has a customer service attitude
• has the ability to multi-task and organise a variable work load
• provides excellent attention to detail
• holds a genuine desire to provide a Warmer Welcome to our guests

We encourage you to bring your true self to work - we recruit for attitude and train for skill. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations.So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.

Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.

If you are interested, click apply. We look forward to hearing from you!