Food & Beverage Assistant

Champneys; Ashford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality brand in Ashford is seeking a Food & Beverage Assistant to provide exceptional service in a high-standard environment. You will be responsible for ensuring the F&B area is inviting while assisting guests with menu choices and maintaining food hygiene standards. Ideal candidates should have strong communication skills and a passion for the hospitality industry. Benefits include health and wellness incentives, discounted stays, and a complimentary spa day upon completion of your probationary period.

Benefits

Health and Wellness incentives

Digital fitness programmes

Discounted stays for you and your family

Complimentary Spa Day after probation

50% discount on Champneys products

Qualifications

• Proven experience in a similar role, ideally in a hospitality environment.
• Strong communication skills and ability to advise guests on menu choices.
• Ability to maintain hygiene and safety standards.

Responsibilities

• Ensure F&B area is presented to a high standard.
• Provide excellent customer service and upsell where possible.
• Maintain cleanliness in working and dining areas.

Skills

Excellent service

Knowledge of dietary needs

Passion for food and beverage

Upselling skills

Job description

Food & Beverage Assistant

Champneys Eastwell Manor

Contract: Full Time
Salary: Up to £12.21 per hourly plus Service charge

Our Food and Beverage Assistants have a complete working knowledge of the menus, menu ingredients and what is available for that day.

In this role you will provide consistent levels of excellent service, you will be courteous, professional, and have a passion for what we do. You will help to drive sales within the F&B department while being an ambassador for Champneys.

Some duties and responsibilities include;

• Ensuring the F&B area is well presented, inviting and to the standard our guests expect
• Have a full and sound knowledge of dietary needs
• Ensuring all literature available for our guests and have sound knowledge on calorific values and basic nutrition in order to advise guests on their menu choices
• Having a complete knowledge of all food & beverage menus enabling you to help with any guest queries
• Taking reservations, orders, delivering ordered Food & Beverages
• Maintaining a clean working and dining area and maintain cellar areas in a clean, safe and hygienic condition to ensure quality of wet products.
• Prepare restaurant & bar areas for service in accordance with Company standards and procedures.
• Serve guests with drinks and meals in accordance with Company and hotel standards and procedures and taking every opportunity to upsell.
• Rotate bar stocks and maintain sales displays according to Company and hotel guidelines.

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives

• Digital fitness programmes
• Nutrition guides and recipes
• Self-Guided meditation
• Wellbeing podcasts

Champneys experiences (such an overnight stay or an ultimate spa day experience)App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.

In house social media connecting our Champneys FamilyEmployee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.Motivating, rewarding and engaging colleague events.

Discounted stays for you, your friends and family at any of our properties.Complimentary Spa Day on completion of your probationary period.50% discount on all Champneys products.Great discounts on our partner products Elemis and Clarins.Discounted membership to our exceptional health clubs.Merlin Entertainments Attraction.Introduce a friend incentive.Long Service celebrations.Free parking [Hotels and Resorts only].Professional Uniform.